我们在这家酒店的405号房间住了2个晚上。在这家酒店能够看到公园超赞的景色。酒店的职员超赞,而且彬彬有礼。酒店的早餐菜品涉及范围极广,有足够多的种类。酒店所提供的服务一流。酒店的地理位置足够优越,只需要10分钟就能够步行前往市中心。推荐这家酒店。更多
- 访问酒店网站
- 011 43 1 89110
- 免费Wifi
- 餐厅
- 客房服务
- 酒吧/大堂
我们在这家酒店的405号房间住了2个晚上。在这家酒店能够看到公园超赞的景色。酒店的职员超赞,而且彬彬有礼。酒店的早餐菜品涉及范围极广,有足够多的种类。酒店所提供的服务一流。酒店的地理位置足够优越,只需要10分钟就能够步行前往市中心。推荐这家酒店。更多
显示较少Dear skytrack1,
First of all I would like to thank you for taking the time to write this nice feedback about us.
Our location is indeed a true benefit. Being so close to town is very convenient.
I am very happy that you were able to enjoy the beautiful views over the Stadtpark across the road, which is indeed a true treasure of the city.
To meet everybody taste, we trying our best by offering Asian corner, show cooking, fruits, a full extensive variety of fresh fruits and juices, hot and warm dishes with Austrian and international specialities for breakfast and I am happy that you enjoyed it!
Best wishes,
Claudia Heger
Assistant Front Office Manager
位于城市公园旁,地铁站就在对街,从机场快线车站走路也只需10~15分钟。洲际的设施没话说,入住时刚好是结婚纪念日,没特别提也给了面公园的房以及蛋糕,令人印象深刻。
Dear Benson0613,
Thank You very much for staying with us and for your friendly review.
I am happy you enjoyed your stay. Our location really is worth 5 Stars!
Hope to see you soon again!
Kind Regards,
Joao Everard
Front Desk Manager
维也纳洲际酒店展现了洲际酒店最好的传统,华丽的大堂,12层有个超棒的休息厅,细心、慷慨的服务。还有很棒的房间-我的小套房很宽敞,也在12层,所以去休息厅很方便。浴室很现代,浴缸和淋浴是分开的。位置很好。距CAT机场车站一步之遥,步行10分钟就是市中心。前面就是市里最繁华的地方,街角就是歌剧院(步行大概10分钟)总体而言,在维也纳我超级推荐这家酒店。
Dear robert_bos53,
Thank You very much for sharing your stay experience with us.
Happy to hear that you enjoyed your time at our Hotel and hope to welcome you back!
Joao Everard
Front Desk Manager
我们将永远怀念维也纳,因为那是我和未婚夫订婚的地方。我们在洲际酒店的入住让我们更加难忘这段经历,不仅仅是因为它是一家美丽的酒店,位于一个美丽的城市的中心,与斯塔特公园和克莱诺德(一家有趣而美味的露天酒吧餐厅)隔河相望,也不仅仅是因为保持良好的房间和华丽的大堂,洲际酒店之所以与众不同,是因为他们提供了无可挑剔的服务。从开门的服务生到帮你的服务生到房间里的服务生,每个人都在那里随时帮忙。雷内、苏尼尔和弗兰兹是我们下一次在维也纳停留也只选择住在洲际酒店的原因。谢谢你们的敬业,成为我们那次停留的美好记忆。来自加拿大温哥华的艾丽和克里斯。
我们来维也纳旅游入住洲际酒店,地理位置很好,因为我是大使会员,便帮我升级了房间,能够一览城市风光,从入住到退房,员工都很热情,早餐的部份还蛮丰盛的。
Dear eggchang,
Thank You for your comment and your rating.
I am happy you had a great stay.
Kind Regards,
Joao Everard
Front Desk Manager
这家旅馆的工作人员非常友好,乐于助人。虽然酒店的标准不是五星级的,但如果你对于房间里的组合浴室/淋浴的选择有问题的话,你可以向酒店提出你的问题,因为这是待客的标准。浴室很小,水温装置也很危险。水温的变动总是不灵活,很多次它太烫了,我几乎烧伤自己!!我们也有过不换干净玻璃,房间打扫时不拿脏毛巾的经历。Breaky的量非常大,也很美味,饮用水是我喝过的最好的!!省了买水的钱!!地理位置优越,健身房设备齐全。所以总的来说,有优点也有缺点!
Dear 653rossh,
Thank you very much for your review.
First of all, it brings me great pleasure to read that you have loved our breakfast. We are very proud of the large and international offer at the buffet. Second, I am really sorry that the housekeeping service has been disappointing. Please rest assured your experience is not up to our standard and I hope you have reported it, so that we could have corrected the mistakes immediately! Also, your comments regarding the shower are highly valued and will be checked by our maintenance team.
I hope you will give us another chance to prove that we are a 5 star level hotel. I will gladly welcome you here again!
Best regards,
Marina Oblak
Assistant Manager
本身为IHG集团洲际酒店白金大使会员,5个月前即预定2间普通双人房,8/15收到信件通知,一间房会依照大使会员规定升级,入住后才发现给的是一楼的残障房,只有简单的淋浴设施和洗手台,多了很多扶手辅助设施,感觉房间不但没升级反而被降等了。前台男性服务人员态度歧视且不耐,未协助我和三个孩子住同楼层,除了在柜台C/I时给了四片巧克力片之外,其他白金大使会员待遇都没有,令人超级失望的洲际酒店!
Dear jwwes5f2,
Thank you for your honest feedback.
I am sorry to hear that you were not satisfied with your upgrade.
I have noted down all your comments and we will discuss them internally.
Hoping your next stay will be a better one, kind regards,
Joao Everard
Front Desk Manager