Dear David, thank you so much for the perfect rating and the great feedback. It was a pleasure to have you as our guest and I´m really happy that you had such an amazing stay with us. You´re comments regarding breakfast and especially staff are much appreciated. I hope we will see you again in Vienna, or mabye in Paris? We just opened our newset hotel there. All the best.
Dear sorin2017, thank you for taking the time to share your feedback with us. I´m sorry to hear that you didn´t the stay you may expected and didn´t enjoyed the design. Many elements have been chosen to create a special atmosphere, inspired by the circus, the theater and the spectacle. I can assure you that we haven´t sacrificed any quality here. For us, as a hotel company who is doing things differents, it is not possible to suit every´s taste and we are aware of this circumstance, but we always try to make our guests happy. Regarding the comment "ignorant of the city and the neighborhood", it would be great to get more information about the meaning of this. Looking forward to your message. All the best from Vienna
Dear 798arkadyg, thank you very much for that perfect raiting and nice feedback. It was a pleasure to have you as our guest and I´m happy that you had again a lovely stay with us. If you have any further feedback on what we should improve, I would be happy to hear from you again. All the best and I hope to see you soon.
Dear youngy1304, thank you for your wonderful rating. It was a real pleasure being your host. You should check out our other hotels, for example, our newly opened hotel in Zurich. Looking forward to seeing you.
Dear sonIsonI,thank you very much for your wonderful feedback. Looks like you had a good stay. Be assured that we are working on the weather situation. Looking forward to welcome you soon. Sunny wishes from Vienna
Dear Wenjum, thank you for your feedback. I´m sorry that you didn´t had the stay you maybe expacted. It is right the there is no difference in the size of M and and M+. With the M+ room you just get the view to the park/city. Therefor there is a small prize difference of 10€ per day. And of course since the rooms are facing the street, you have the normal city sound. The rooms to the inner court yard are much quiter, but without a view. I´m also sorry that you didn´t liked the paintings of our rooms. I can understand that it doesn´t suits every guest and sometimes because of the occupancy its not possible to provide other rooms immediately. So if you give us another chance I´m sure we can find a room which fits you better also with a bigger size . All the best from Vienna