我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (1,280)
筛选点评
1,280 条结果
旅行者评分
338
580
285
59
18
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
338
580
285
59
18
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 1,280 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年7月8日的点评

我们在这家酒店住了愉快的两晚。房间是标准的双人房,很干净,也很安静,,淋浴间不错,床也很舒适。因为到那里的时候很热,所以我们对里面的冰箱和空调都非常满意,同时我们也对里面的茶/咖啡制作设备很感兴趣。工作人员非常友好和乐于助人。这家旅馆位于一个很好的位置,在主要景点都是在步行距离之内。总而言之,这是在维也纳的时候住得非常愉快的一个地方——谢谢。

感谢 MrsMopp
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
mercure_wien_city,维也纳美居酒店 的 Manager,回复了这篇点评2017年7月10日已回复
Google 翻译

Dear Mrs. Mopp,

thank you very much for your positiv review of your stay in the Mercure Hotel Wien City.

It is fantastic to hear how much you have enjoyed your time. We belive very much, that an air conditioning and mini bar was very welcome on these hot days . Thank you also in the name of our employees for the nice words concerning the friendliness. This is of course always a very special highlight. We would be very happy to see you again soon.

With best regards

Christina Bonertz
General Manager








举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年5月8日的点评 通过移动设备发表

我们住在312号房间。十字通风系统不工作,房间变得非常热,拥挤。我们几次打电话都没有回应。我们不得不打开窗户睡觉。 美居这么大的品牌,服务水平却这么差。 不推荐给任何人

1  感谢 Niraj D
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
mercure_wien_city,维也纳美居酒店 的 Manager,回复了这篇点评2017年5月12日已回复
Google 翻译

Dear Guest,

I would like to offer my sincere apologies for the faults and human errors regarding the unvailable reception and the air condition not properly working. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future.

I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services.

I definitely do appreciate the fact that you took the time to review your stay. Now I would like to ask you to give us another chance.

I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back.

Best regards,

Christina Bonertz
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月26日的点评

一个基本但令人满意的酒店,地理位置优越——通过地铁车站,可以方便地进入城市的各个角落。5分钟走路的距离。早餐有很多选择,更重要的是免费的流动咖啡!虽然酒店内没有餐厅,但在步行距离内有很多不错的餐厅。我推荐泰国的外卖,几乎和我吃过的最好的泰国菜一样。

感谢 Michaela2004
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
mercure_wien_city,维也纳美居酒店 的 Manager,回复了这篇点评2017年4月28日已回复
Google 翻译

Dear Michaela,

Thank you for your nice feedback concerning your stay in our house.

We are glad that you were satisfied with the location and also with the rich breakfast buffet.

The choice to try the thai restaurant near the hotel was actually very clever. Because the quality of the food is almost not surpassable.

I hope that we may welcome you again at Mercutre Wien City.

Kind Regards

Christina bonertz
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月21日的点评

靠近所有的景点,良好的上级房间,喜欢这里的早餐,以及专为家庭提供的大桌子。处于维也纳中的好位置。大量的餐馆都在安静的地区,靠近主广场,步行大约15分钟,喜欢的motto&fluss餐厅,只是需要过河。

感谢 welltraveledA
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
mercure_wien_city,维也纳美居酒店 的 Manager,回复了这篇点评2017年4月28日已回复
Google 翻译

Dear Sir or Madame,

We are glad to hear that you enjoyed the location of our hotel, the breakfast and the restaurants in the area. The Motto am Fluss was certainly a good choice.

We are already looking forward to welcoming you again soon!

Kibnd Regards

Christina Bonertz
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月13日的点评 通过移动设备发表

很喜欢这个酒店,工作人员们非常好...位置也很棒,这个房间是在欧洲我们旅途中遇到的最好的了...我唯一建议的一点是要为旅行者们提供国际适配器
我们没有欧洲插头,酒店也没有提供任何适配器给我们..但我还是很想再次回到这个可爱的酒店。

感谢 kinggulls
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
mercure_wien_city,维也纳美居酒店 的 Manager,回复了这篇点评2017年4月14日已回复
Google 翻译

Dear Mercure Guest,

Thanks a lot for this overwhelming feedback on your stay with us. It is wonderful to read how much you enjoyed your time with us and that we could impress you with our personal service.

Thank you for the reference regarding the adapter. It is actually that we have some on the reception however, however we do not seem to have enough.

After the Easter days we will immediately take care of an increase, thanks for the constructive reference.

My Team and I are looking forward to welcoming you back as a guest hopefully soon.

With kind regards

Christina Bonertz
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评