一句话形容:真是太棒了。员工服务一流。房间干净舒适。地理位置优越,步行20分钟即可到达市中心。自助早餐美味可口。午后酒店还提供免费的下午茶和蛋糕,你可以试一试。
- 免费Wifi
- 客房服务
酒店员工在各方面都非常专业和乐于助人。美味的早餐,合理的时间。步行不到10分钟就可以到达位于祈祷教堂的公交车站。从红线转黄线就可以看到申布伦宫。步行就能到圣斯蒂芬斯教堂和高端购物区以及霍夫堡宫。位置就在中心城市的北边,但是公共汽车可以把你带到你需要的地方,还有其他公共交通工具。当地人经常吃饭的餐馆就在附近,那里的食物棒极了
我们预定了一间家庭娱乐室睡觉,但是孩子们的床是由一个角落里的沙发组成的,沙发推到一起变成了床,所以这严格来说不算床。此外,晚上房间里很吵,经常有咔哒咔哒的声音,空调也有一些噪音,好的一面是,它位于一个安静的社区,酒店员工非常友好。
Dear valued guest,
first of all, I would like to thank you very much for you recent stay with us - it had been our pleasure to welcoming you to “The Harmonie Vienna”! I truly regret the inconveniences you experienced during your visit at our hotel. Please rest assured that the points mentioned certainly do not correspond with our company's philosophy and high service standards and that I will definitely follow up your mentioned points with the team accordingly in order to avoid such experiences in the future.
I would like to sincerely apologize once again and hope that you will give us a second chance during upcoming travels to Vienna so that we can convince you of the usual pleasant "Harmonie Experience".
Please do not hesitate to contact me directly if I may be of assistance personally with a reservation.
Kind regards,
Georg Pollerus
Sales Manager
我们住了5个晚上,过得很愉快。 所有的员工都非常友好和乐于助人,自助早餐非常棒,而且酒店位置非常适合探索维也纳。 我们唯一的烦心事是特大床上的两张单人羽绒被。 最理想的是夏季特大号羽绒被,比这个要薄得多。 浴缸里的封口塞也有问题。 电视频道的选择也是非常麻烦。有两次我们碰巧在正确的时间到了酒店,我们都很享受下午茶的乐趣,做几个不同的蛋糕,自己泡点茶! 咖啡是额外的!这是真正的快乐 。旅馆干净舒适。 员工都很棒,位置也很完美。
Dear valued guest,
first of all, I would like to thank you very much for you recent stay with us - it had been our pleasure to welcoming you to “The Harmonie Vienna”! I am very delighted that you enjoyed the atmosphere of the hotel and that you were able to take advantage from our central location in the heart of Vienna.
I truly regret the inconveniences you experienced during your visit at our hotel. We have already eveluated the points mentioned with our team in order to avoid such experiences in the future. I would like to sincerely apologize once again and hope that you will give us a second chance during upcoming travels to Vienna so that we can convince you of the usual pleasant "Harmonie Experience".
Please do not hesitate to contact me directly if I may be of assistance personally with a reservation.
Kind regards,
Georg Pollerus Sales Manager
一切都超级棒,酒店工作人员对我很有帮助并且很友善。我们入住的酒店房间很漂亮、干净、并且有很多小房间。从酒店位置步行不到5分钟就可以到电车和公交站。早餐很棒,有许多美味可以让你神清气爽的开始新一天。酒店附近的街区非常干净整洁,我们吃了几顿当地的美食和喝了一些当地啤酒。去当地的餐馆和酒吧令人愉悦。
我们很高兴这家精品酒店坐落在一个安静的街区,距离闹市区只有一小段电车车程。前台工作人员准备得很充分,对任何问题都做了准备,并配有有用的地图等。干净整洁,美味可口的早餐由一位来自斯里兰卡的女士以轻快的效率掌管,甚至向疲惫的游客提供了下午茶和蛋糕。太棒了!
Dear valued guest,
first of all I would like to thank you very much for staying at The Harmonie Vienna. It's been our pleasure having you with us.
I am very delighted to read your wonderful feedback about your experience at The Harmonie Vienna. It is a great pleasure to receive such a positive rating and I am more than pleased to hear how much you enjoyed the atmosphere and also the food at our hotel.
I shared your compliments with our team, who was very much encouraged by your positive remarks.
Thank you very much for taking your time to write this review and it would be our pleasure to welcome you soon again at The Harmonie Vienna.
Kind regards
Georg Pollerus (Sales Manager)