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Tripadvisor 中国会员
2019年8月10日的点评 通过移动设备发表

入住日期:2019年8月
旅行类型: 全家游
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
JudithBrix,梅科勒韦恩威斯巴霍夫酒店 的 Front Office Manager,回复了这篇点评2019年8月13日已回复
Google 翻译

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月30日的点评

这酒店的位置是很好的,离火车西站和购物中心都很近。房间是足够的,床是舒适的,这里的早餐也是一个很好的早餐,即使你是吃酮类的食物,也是很好吃的。强烈推荐这酒店给任何一个来维也纳旅游的人。

感谢 flyingdoc1
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MarkHuber,梅科勒韦恩威斯巴霍夫酒店 的 Manager,回复了这篇点评2017年12月4日已回复
Google 翻译

Dear flyingdoc1,

We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success.

When guests like you take the time to write a review based on their visit at Mercure Wien Westbahnhof, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.”

It is rewarding for us to know when or hotel property and services leave you satisfied. Your comments encourage us to continue to provide the best possible services for our guests.

We are looking forward to welcoming you as a guest in our hotel again.

Best regards,

Mark Huber
Rooms Division Manager

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2017年9月23日的点评

这家公司的员工都渴望我们回来——他们一定是这样的——他们给了我们一个水壶——所以我们在2016年6月住了两个晚上。旺达·罗(Wanda Roo)很高兴能打开窗户,闻到城市的空气。她的旅伴更担心她会掉下来,下面有几层楼。至于床,没有多余的枕头,所以我们把亮绿色的被单从床上卷起来,加上一点填充物(你可以试着在床上坐起来,写明信片!)房间很紧凑,但有我们需要的一切。由于有点感冒,我们选择在晚饭时吃东西,工作人员非常乐于助人,厨房提供了非常新鲜和美味的菜肴。

感谢 HvonHagen
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
MarkHuber,梅科勒韦恩威斯巴霍夫酒店 的 Manager,回复了这篇点评2017年9月26日已回复
Google 翻译

Dear HvonHagen,

Thank you for staying with us at Mercure Wien Westbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest.

We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours.

On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks.

We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us.

Best regards,

Mark Huber
Rooms Division Manager

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2017年8月23日的点评

我在6 - 7年后第二次参观了这家酒店,这真是一个惊喜。一切都超出了预期——员工非常乐于助人,自助早餐真的很好,房间也很好。我只是说我要带着我的2岁和1岁的孩子来,他们在我没有要求的情况下准备了婴儿床。我一定会回来的!

感谢 gutzanu
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
MarkHuber,梅科勒韦恩威斯巴霍夫酒店 的 Manager,回复了这篇点评2017年8月25日已回复
Google 翻译

Dear gutzanu,

Thank you for taking the time to review your stay at Mercure Wien Westbahnhof. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts.

On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future.

We are happy to hear that you would like to return to our hotel - we all hope to welcome you as a guest soon again.

Best regards,

Mark Huber
Rooms Division Manager

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2017年8月11日的点评 通过移动设备发表

如果他们说这是一家三星级酒店,我就会说它的服务是可以的。但它是4星。糟糕的服务,比伦敦小的单人房间还小(如果你能想象的话)。不是所有的房间都有安全柜!在这个4 星酒店。网速让你回到54k的现代拨号时代。过时的家具和保养得很差的浴室。好的地方我想说的是,这家酒店就在火车站和地铁站附近,他们的工作人员很友好和桑拿房都很方便。

感谢 ZPtraveller
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.gr 查看原文
MarkHuber,梅科勒韦恩威斯巴霍夫酒店 的 Manager,回复了这篇点评2017年8月17日已回复
Google 翻译

Dear ZPtraveller,

I am very pleased that you took the time to review your visit with us at Mercure Wien Westbahnhof. Thank you for your review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge.

Please accept my apologies for the safe. If you would like to book for next time, these categories comes with an in-room safe box automatically: Superior and Privilege Rooms and the Suite.

Oh your behalf I have already contacted our internet provider to verify the speed of the connection and ask to fix it if necessary.

We really appreciate your positive words for the service quality of our team and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services.

I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back.

Best regards,

Mark Huber
Rooms Division Manager

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2017年6月24日的点评

这家酒店是典型的美居酒店,非常好。漂亮的小酒吧,高品质的简单食物。城里的大多数地方都在步行距离以内,有地下停车场,每天15欧元,只要拉开阻挡物,按下按钮,门开了,你开车进去,就这么容易。愉快的气氛,工作人员很好,礼貌又细心。我随时都会推荐这家酒店。合理的价格。这里有我吃过最棒的俱乐部三文治,厨师能证明我的话,费尔普莱。

感谢 Rob D
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
MarkHuber,梅科勒韦恩威斯巴霍夫酒店 的 Manager,回复了这篇点评2017年6月27日已回复
Google 翻译

Dear The_barleymo,

Thank you for sharing your experiences on your stay at Mercure Wien Westbahnhof. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts.

We are very happy that you felt so comfortable with us and that you really enjoyed our offer in the bar and the uncomplicated system using the garage.

My Team and I are looking forward to welcoming you back as a guest hopefully soon.

Best regards,

Mark Huber
Rooms Division Manager

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