Dear Ian,
thank you so much for your compliments on our rain-dance-showers and the restaurant with green courtyard in our lobby. Great to hear Zeitgeist was the place to meet for all your friends.
Sorry for the missing pillow. Hope you accept my sincere apologies. Perfect, that our reception managed everything for you immediately.
Everybody here is looking forward to welcoming you again soon,
Andreas Purtscher, General Manager