Dear Mark F,
thank you for taking the time and posting this review here on TripAdvisor. We are glad that you could take advantage of our excellent location and we are happy to read about your good experience with our team.
We are looking forward to welcome you soon again here in The Ring, Vienna's Casual Luxury Hotel.
Guest Relation Manager
我们在这里住了三个晚上，体验非常棒！ 这里的工作人员是超级热情、乐于助人、友好的。 入住后，我们受到了经理妮可的热情的欢迎，后来还有员工给我们送来了结婚纪念日的大餐。 他们给予我们的这些热情款待，我们真的是觉得很感动的。这里的房间是很舒适、很宽敞的。 客房部的工作人员也是非常专心的。 我们还享受到了夜床服务时所提供的美味巧克力。这家酒店的地理位置是十分优越的，毗邻地铁、歌剧院、环城、杂货店和步行道等。 更不用说附近的咖啡馆和购物商场，也是超级棒的。是绝对值得推荐这家酒店的。
Thank you very much for choosing our Relais & Chateaux Hotel The Ring during your stay in Vienna and for taking the time to give us your feedback.
My entire team and I are very happy to have lived up to your expectations during your time with us. It makes me proud to read, that you could enjoy our facility with its central location.
Your comment and the great impression we were able to leave with you makes it a great pleasure for us.
It would be an honor to welcome you again soon,
Dear Nathalie F,
Thank you so much for choosing our Relais & Chateaux hotel The Ring during your stay at the imperial city of Vienna as well as for taking the time to share your experience with all the TripAdvisor.com users.
It is wonderful to read that you had a great stay with us and thank you very much for your kind words.
I really hope that my team and I will have the pleasure of welcoming you back again soon.
I personally want to thank you for choosing our property during your recent stay in Vienna as well as
for taking the time to share this wonderful review on TripAdvisor.com.
I am delighted to read that you felt comfortable with the guest room, the service received from the team
as well as the central location.
I greatly appreciate your kind words about our reception team and I am very much looking forward to welcoming you back again soon.
With kind regards,
但房间没有旧旧的感觉，而是很新派舒服的，还有欢迎礼物，功克力和茶，祝客人Happy new year.
Thank you for choosing our Relais & Chateaux hotel The Ring during your recent stay in beautiful Vienna as well as for taking the time to share this very positive rating here on Tripadvisor.
I greatly appreciate your kind words about our hotel and the central location and I really hope that my team and I will have the opportunity to welcome you back again.
With kind regards,
Dear patricia b,
Thank you for your stay with us and for your feedback.
Please accept my apology for the experiences you had to make during your recent stay. I truly
regret the inconveniences caused through the technical issues which appeared in the guest room.
This, of course, should not happen. Please be assured that the necessary
follow-up will be made immediately.
I hope that you will give us a second chance - it would be a great pleasure for me to welcoming you back again.
Thank you very much for choosing our Relais & Chateaux Hotel The Ring during your recent stay in Vienna.
Many thanks also for sharing your nice words about our guest rooms and the breakfast at our restaurant At Eight.
I really hope that my team and I will have the opportunity to welcome you back again.