每次我去到一个水过半疗中心,在治疗过半的时间里睡觉是特别的。在阳光和海水里经过了漫长的一天后,去Le Spa 是一种完美的方式来结束完美的一天。水疗非常干净受欢迎。接待员很耐心,她贯穿在你整个水疗过程。我的按摩师,Juliete在我醒着的时候总是检查我是否舒适。真的是次不错的体验。更多
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每次我去到一个水过半疗中心,在治疗过半的时间里睡觉是特别的。在阳光和海水里经过了漫长的一天后,去Le Spa 是一种完美的方式来结束完美的一天。水疗非常干净受欢迎。接待员很耐心,她贯穿在你整个水疗过程。我的按摩师,Juliete在我醒着的时候总是检查我是否舒适。真的是次不错的体验。更多
显示较少Ia Orana Beth S!
Thank you very much for you review on our Spa!
We’re pleased to read you liked your treatment, our Spa and our therapist.
Time to relax should never be underestimated and we’re happy you enjoyed it.
We hope to see you soon at Hilton Moorea Lagoon Resort & Spa!
Warm regards,
Rose RICHMOND
General Manager
作为希尔顿钻石卡会员,对于这一家希尔顿酒店非常不满意。入住前也没有任何邮件询问,是自己去问波拉波拉瑞吉的工作人员才知道怎样才能到达酒店。
下午将近5点入住,尽管只有我一个人办理入住,但是办理入住速度特别慢,非常不熟练。作为钻石会员,房间没有任何升级,请求延迟到下午1点退房。刚开始前台说好的,后来又说明天早上再看房态。结果第二天11点打电话过来说不能延迟退房,要求马上收拾行李办理退房。
对于希尔顿酒店集团特别失望,比瑞吉酒店差远了。
Dear socialworker1988,
Thank you for taking the time to share your opinion on this platform.
I am sorry to read that the service did not live up to your expectations.
Thank you again for taking the time to write and share your opinion.
With best regards,
Rose R.
希尔顿莫雷阿岛潟湖度假村是我们住过的最美丽的度假村之一。工作人员总是热情友好的,食物非常棒,水上屋提供了令人难以置信的景观。我们住在74号,靠近走道的最外面,从外面的平台那可以看到很多鱼和黄貂鱼。房间宽敞开阔,与其他水屋相比仍有很强的私密性。
Dear Richard D,
Thank you very much for your feedback, and your comment is really important for us in order to improve our standard.
I am glad to hear you have spent a great moment during your stay at Hilton Moorea Lagoon Resort & Spa, and will share this with my Whole Team.
My Team and I are really happy to welcome you once again at Hilton Moorea to share new memories in a near future.
Warm regards,
R.RICHMOND
Hotel Manager
这里位于法属波利尼西亚的一个令人惊叹的岛屿上,工作人员令人难以置信的友好和优秀。我不能给它5星的唯一原因是我们住在水上别墅,价格有些过高。地板上有几根冒出来的钉子,房间可能会因磨损而需要刷新。这些小缺陷不会阻止您预订此酒店。岛上和酒店里的人都很棒。该酒店是位置条件优越,景色迷人,我们会回来的!
Ia Orana, Dear MValcourt,
Thank you very much for taking the time in sharing your feedback on the Tripadvisor Platform. Comment like yours are enable us to continually improve and exceed those standards.
I am sorry that some of the deficiencies intervert during your stay, and be sure i will share the points you have outlined in order to be graded a 5 stars.
I am happy your vacation was joyfulness and relaxation, and am happy that the staff friendliness and helpfulness made you live that experience in our magical island of Moorea.
I will share this review to my Whole Team, and are happy to welcome you again at Hilton Moorea Lagoon Resort & Spa to sharing new memories!
Warm regards,
Rose RICHMOND
Hotel Manager
我们喜欢我们的平房,礁湖里有珊瑚礁,码头上有浮潜意味着我们不必每天去其他地方享受美妙的体验。设施一流。只有一个小小的抱怨:除了自助早餐(非常棒),大多数其他的饭菜都是凑合的。然而,有一天晚上,我们在我们的平房里订了一份周年晚宴,它非常完美……服务周到,食物美味,我们的平房装饰得非常漂亮。我强烈推荐这特别的服务,以及平房早餐。别忘了体验一个按摩/水疗日…这是我所经历过的最好的一天;很值得花的钱。
Ia Orana, Dear MargaritaDoug,
Thank you very much for taking the time in sharing your feedback on the Tripadvisor Platform, I am really happy that your stay was joyfulness and relaxation.
I am pleased that you loved your Over the Water Bungalow, and will share with my whole Team for some other meals detail, for it is important to continually improve and exceed those standards.
Reading through your lines, Happiness is what came up to my mind, and am really happy to share this review with my Whole Team, and are really happy to Welcome you again at Hilton Moorea Lagoon Resort & Spa to sharing new memories.
Warm regards,
Rose RICHMOND
Hotel Manager
我们在希尔顿莫雷阿酒店度过的5天非常棒。这里有一流的设施,工作人员愉快而又乐于助人。我们住在水上平房,这实现了我们的梦想。床非常舒适,家具齐全,还供应苏打水、水和啤酒。装饰很有波利尼西亚风格。水上露台也安静而令人愉悦。我们可以在这里读书,晒黑皮肤。我们从自己的私人平台潜水,看到了丰富的鱼类和海洋生物。尽管偶尔下点雨,天气还是很好。这是一年中到这里来旅行的好时机。我们强烈建议你入住这家酒店。
Ia Orana, Dear TerrySold,
Thank you very much for sharing your feedback on Tripadvisor Platform, and am happy that you have spent a pleasant stay at Hilton Moorea Lagoon Resort & Spa.
Really thankfull to the staff friendliness and helpfulness, that made you appreciate your stay, especially in the Over the Water Bungalow, where you could have swam directly from your sundeck.
I will share this review to my Whole Staff and am really sure it will be hearted for them to read your review. I wanted with my Whole Team to share a little bit of the Polynesian spirit during your stay, and wish it reached the goal.
My Team, and I , are happy to welcome you again at Hilton Moorea Lagoon Resort & Spa to sharing new memories.
Warm regards,
Rose Richmond
Hotel Manager
我们带着三个孩子在这度假村住了一周。工作人员很有爱热心。度假村里的孩子不多,所有东西都挺贵的。这儿的食物很好吃,海滩超美。有免费的独木舟和桨板可以用。我们在水上屋住了两晚——绝对值得!最棒的是crepe酒吧——你可以在这儿坐着放松放松,喝喝饮料,看着鲨鱼在你身下盘旋——超赞的体验。在酒店很好开展旅游等活动。一定要来试试水上摩托车!!在我们的旅游行程中,我们还看到了莫里亚其他几个度假村——希尔顿看起来要高级得多。这儿的回忆值得永远珍藏!!
Dear coulams, Ia Ora Na from Moorea,
On behalf of the entire team here at the Hilton Moorea Lagoon Resort and Spa, I wish to thank you and your familly to take the time to share on this platform, such gracious comment about us.
Thank you for mentionning the "lovely and very helpful" staff.
We are very proud of our staff and believe, he is the finest on Moorea Island. They are indeed genuinely, friendly and I have always been convinced that they are our most important asset. I am sure your comments will touch their heart.
I am glad to read that you enjoyed very much your stay in our overwater bungalow.
Thanks fo the "highlight" on our crepes bar, the ove the water Toatea Bar, indeed, it's a great place to relax and from there you are able, to enjoy an amazing moment with shark circle beneath you.
Thank your for choosing our hospitality, we look forward to welcome you back to the Hiton Moorea in a not too distant future.
Sunny regards,
Rose R.