方便住一晚 - 马累海洋酒店

Dear kityee1,

Greetings from Hotel Ocean Grand, Hulhumale

Thank you for taking the time to share your feedback about your stay at our hotel. We appreciate your comments and apologize for the inconveniences you encountered during your visit.

We'd like to address your concerns:

Bath Towels: We apologize for the issue with the bath towels. Ensuring the cleanliness and quality of our amenities is important, and we will work to improve this aspect.

Breakfast: We regret that the breakfast did not meet your expectations. We will review our offerings to ensure a more satisfying dining experience for our guests.

Room Location: We apologize for the noise you experienced on the second floor. We will work on improving soundproofing to ensure a peaceful environment for our guests.

We appreciate your understanding and the details you provided about the hotel's location and the beach nearby. Your feedback is important to us, and we hope that you might consider giving us another chance to provide a more enjoyable experience in the future.

Thank you for sharing your thoughts with us.

Warm regards,
Haseeb Shareef
General Manager
Hotel Ocean Grand, Hulhumale