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显示较少为了庆祝我妻子的生日,我们第二次在这里举行了纪念活动。从接待区到游泳池都非常美丽。当我们到达时,发现我们已经升级成湖景房了。工作人员是让旅程如此难忘的原因之一,每个员工都是那么友好和乐于助人。我们只花了一个星期的时间在冰冷的游泳池,有时会散步去巴多利诺,只需要几分钟。就像许多以前的评论一样,我们也喜欢早餐,真是太神奇了。这家旅馆适合所有有孩子和夫妇的家庭,有出行麻烦的人。我们肯定会再光顾,这是你可以反复前来的地方。
Dear lgkmc,
thank you for choosing to stay at the ColorHotel for your holiday.
Nonetheless, it's a bit disappointing to learn that you consider your holiday "completely spoiled" because of the room location.
You booked through an agency, therefore the room assigned to you is within the room selection they offered you and they know the room location. As per your booking, you received a Deluxe Room which is spacious, with king size bed and other benefits; this room is booked from private guests as well, which are happy about it and we are not receiving any complaints of this kind.
About the toilet, there's a very narrow window facing the side of the supermaket with a light curtain, enough to shield you from the view of others. However after you complained at the reception we did our best to find a solution for you, even if hotel was fully booked. We showed you 1 Deluxe at the second floor and we also wanted to show you a room of higher category available at a supplement which would have been quite convenient with respect to the actual full price, but you didn’t take this chance. We then gave you the choice to come back a day later to see another Deluxe room with a different location. You felt then satisfied with this last room, but please notice that it was the right category that you booked not a lower grade, and that we did an extra effort assigning you a room which is outside the agency allotment, with the purpose of letting you be satisfied and enjoy your time here. Actually then, there's much more than the room we are offering here: 4 pools, great gardens, gym, massage, a rich breakfast at the pool side, bars and lounges, new bikes for free, activities for free, a Gourmet restaurant.. we are pretty sure you enjoyed all that too. Best regards.
为了庆祝我妻子的生日,我们第二次在这里举行了纪念活动。从接待区到游泳池都非常美丽。当我们到达时,发现我们已经升级成湖景房了。工作人员是让旅程如此难忘的原因之一,每个员工都是那么友好和乐于助人。我们只花了一个星期的时间在冰冷的游泳池,有时会散步去巴多利诺,只需要几分钟。就像许多以前的评论一样,我们也喜欢早餐,真是太神奇了。这家旅馆适合所有有孩子和夫妇的家庭,有出行麻烦的人。我们肯定会再光顾,这是你可以反复前来的地方。
这是个在看起来很普通的外表背后很神奇的酒店。位于一条相当繁忙的道路上,但往里走就是另一个世界了。里面的装修很棒,家具能看出质量很棒。我们在一间小型套房住了4晚,超棒。那里的工作人员非常出色,总是很开朗。强烈推荐这个独特的游览。蛮不错的,有点奢侈。
Dear Cindy L, thank you very much for your review! We appreciate you had a good time here and that you love our town. We will be glad to welcome you again next year! ColorTeam.
我在这家酒店住了7天,这是我们住过的最好的酒店之一,多年来我们一直住在一些不错的酒店里。工作人员可能是我们在许多短途旅行中遇到的最友好的员工。从我们入住的那一刻起,从搬运工到管理层的所有工作人员都设法使这一天成为我们度过的最愉快的假日之一。如果你正在访问的加尔达湖,以及想要一个拥有出色员工的豪华酒店,没有比colours酒店更好的了。
Dear Paul C, thank you so much for the review. We are grateful for your comments about the ColorTeam which stand for the energy and passion all of us are putting in what we do. There is a big world to visit but we hope you will choose to visit Bardolino again some time! Best regards!
我和同伴刚刚从巴多利诺回来,住在卡勒酒店,度过了多么棒的一个假期呀!
员工超级友好,在我们住宿期间不能再做更多来帮助我们了。他们竭力为我们工作,我们感觉没什么问题。我们有天晚上甚至去了嘎达,我们叫出租回来有点麻烦,他们就安排了一辆来接我们!
美丽的花园,3个泳池,早餐是丰富的自助选择--迎合所有口味,我是特别干净整洁,在一间初级套房有我们两个足够的空间。
无法挑剔卡勒酒店--高度推荐,供你在巴多力诺的住宿选择!