Thank you for your kind feedback regarding your stay at Art&Park hotel.
We are glad that you enjoyed the accomodation and it's facilities and hope to have the pleasure to welcome you back in the coming future.
We always try our best to fullfill our guests desires, even in your case to provide unprevented items of services when required on site.
the only regret we have is not having been quicker this time, but are confident to surprise you on this on the next occasion.
If you feel like sharing more details on your experience at Art&Park hotel you are welcome to write me at: email@example.com
With our best Regards