我和我伴侣在帕拉索马佐里度假酒店住了四晚，非常享受这酒店的住宿。我们入住的是海景房，太漂亮了！！房间的阳台是个吃早餐的绝佳地点。每天早上早餐都会送到房间里来，而且是随叫随到的（你挑好后就送来了。）酒店房间每天都会打扫清洁，每次都会换上干净的毛经。酒店员工非常亲切友好，乐于助人。员工们还会向你推荐餐馆，而且从酒店去市中心也就五分钟的车程，只要你有需要你还可以在途中下车。我们在这度假酒店住得很愉快，我们还会回来住的。
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该点评由 英语 翻译而成。 查看原文
babar00
马萨诸塞波士顿帕拉索马佐里度假酒店的点评
2016年9月8日点评
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
PalazzoMarzoliresort，帕拉索马佐里度假酒店 的 Direttore generale，回复了这篇点评
回复时间：2016年9月14日
Dear Customer,
Please note that each time we receive a reservation, we immediately verify through (the preautorizathion), the validity of the credit card.
Your credit card resulted invalid, we have sent you several emails with the request to send a new valid card, but we have not received a reply from you, despite all we kept the reservation for you for several days while we waited for a reply but we have not received anything, so we were forced to cancel the reservation.
We cannot guarantee reservations with invalid cards, You have never answered any of our emails, after the cancellation of the reservation, you put yourself in contact with us after several days asking for an explanation and asking to send a new credit card, but in the meantime the room had already been sold to another customer.
It's easy to say here that your card was valid when it is a giant lie since we received the POS certifying the transaction denied, (can also be valid credit card, but maybe you do not have all the required availability above), it is not our problem we have sent several emails informing you of the problem without receiving any answer.
So before leaving a negative review stating falsely, you must check the availability that you have on your credit card and after made a reservation.
All the hotels in the world cannot accept a reservation with invalid credit card, specially when you send several email without receive any answer.
Yours Sincerely.
Staff
Palazzo Marzoli charme Resort, Positano
Please note that each time we receive a reservation, we immediately verify through (the preautorizathion), the validity of the credit card.
Your credit card resulted invalid, we have sent you several emails with the request to send a new valid card, but we have not received a reply from you, despite all we kept the reservation for you for several days while we waited for a reply but we have not received anything, so we were forced to cancel the reservation.
We cannot guarantee reservations with invalid cards, You have never answered any of our emails, after the cancellation of the reservation, you put yourself in contact with us after several days asking for an explanation and asking to send a new credit card, but in the meantime the room had already been sold to another customer.
It's easy to say here that your card was valid when it is a giant lie since we received the POS certifying the transaction denied, (can also be valid credit card, but maybe you do not have all the required availability above), it is not our problem we have sent several emails informing you of the problem without receiving any answer.
So before leaving a negative review stating falsely, you must check the availability that you have on your credit card and after made a reservation.
All the hotels in the world cannot accept a reservation with invalid credit card, specially when you send several email without receive any answer.
Yours Sincerely.
Staff
Palazzo Marzoli charme Resort, Positano
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Nicolina_nyc
纽约州Sunnyside
42
通过移动设备发表 
酒店很好，房间也很干净。工作人员还好。不知道怎么沟通好，所以很难。包含的早餐很少。WiFi不包括在内，每天花费10英镑！按摩浴缸很冷。位置很好，因为如果你坐的是同一级别的公共汽车。大约15分钟到海滩。我必须重复，必须乘坐接驳车返回！
询问关于 帕拉索马佐里度假酒店 的问题
感谢 Nicolina_nyc
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
Palazzo Marzoli R，帕拉索马佐里度假酒店 的 Responsabile reception，回复了这篇点评2017年10月18日已回复
Dear Guests,
That the wifi is for payment is written on all the website of reservations.
The Jacuzzi on the Solarium was cold because need the time of become hot.
For the beach as you know we have a Shuttle bus 5 times per day, every extra course on request.
We wait you here in Positano next time.
Yours Sincerely.
Palazzo Marzoli charme Resort, Positano
(Luxury Exclusive Rooms & Suites)
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
jenniferissa27
27
不要像我们一样犯错误，以为好评比差评多，这家酒店绝对会毁掉你的旅行的。更不用提这家酒店的费用还那么贵。四人间其实就是一个大房间，里面有两张单人床。工作人员非常粗鲁，额外费用很荒谬，更不用提包的早餐只有咖啡、果汁和小到可笑的鸡蛋。如果你要为水果额外付钱的话就不要包早餐了！千万不要来这家酒店！你可以看到有些工作人员的回复都不是很好。
询问关于 帕拉索马佐里度假酒店 的问题
感谢 jenniferissa27
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
Palazzo Marzoli R，帕拉索马佐里度假酒店 的 Direttore generale，回复了这篇点评2017年10月4日已回复
Dear Customer,
We respond to reviews with what is the truth.
On all reservation sites there are photos of all rooms, even of the Quadruple is how they are composed.
If you did not like breakfast you could have said it here at the hotel, and we would have done everything possible to please you.
Yours Sincerely.
Palazzo Marzoli charme Resort, Positano
(Luxury Exclusive Rooms and Suites)
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
dmullen427
加利福尼亚旧金山
413
酒店非常漂亮，但他们吝啬地对待你，不然会是一个更好的酒店。你必须为每台设备的wifi每天支付10欧元。在最后一天，我们告诉他们，我们需要一辆出租车载我们和行李去港口。我们不知道出租车不能一路开下去，但他们没有说什么，5分钟的车程收取我们20欧元，让酒店的一个人载我们。我们问了按摩浴缸，因为在我们的阳台上有一个，他们说为我们架起它一晚要100欧元。我在意大利住过的其他酒店都不那么贵，服务更好，也不额外收取任何费用。再也不会来这里住了。
询问关于 帕拉索马佐里度假酒店 的问题
1 感谢 dmullen427
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
Russo10，帕拉索马佐里度假酒店 的 Direttore generale，回复了这篇点评2017年6月6日已回复
Dear Customer,
We would like to clarify some points in your review.
That the wifi was for payment is clearly written on all booking web sites, so it seems weird to bring back this amazement here.
Regarding the taxi we clearly said to you that in Positano you can arrive by car until the Mulini Square and then walk until the port, the taxi fee is the standard fee for a taxi in Positano.
Finally, you have booked a Standard Double Room and we have upgrade you in a Suite with no any extras, but only for the use of the Jacuzzi there was an extra, because we can not offer you a jacuzzi use for the price of a stanrad room, which is why only for the use of the Jacuzzi there was an extra which you were not obliged to take.
We did not charge for any extras, but just for what it was.
Yours Sincerely.
Palazzo Marzoli charme Resort, Positano
(Luxury Exclusive Rooms & Suites)
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
