我们在这里度过了很棒的3天，真的希望我们能多住几天！ 房间在三楼，一切都很完美 - 超级大的浴缸，有浴巾还有拖鞋，一个可以拿去去游泳池和水疗中心的时尚的包包，宽大舒适的床，还有惊艳的美景，让我们叹为观止。 这里的早餐很棒！ 美食丰盛，很多选择。 我们预定了SPA按摩，也超赞，非常专业舒适。 还有室内游泳池和按摩浴缸，非常清爽，很棒！ 室外游泳池也可用，加热到约30摄氏度。 工作人员非常乐意助人，总是面带微笑。 每天晚上，我们都能收到瓶装水和干净的毛巾。 一言难尽的好...真的希望很快回来！
Dear Tzil K,
it is wonderful to read about the details of your stay at Lido Palace, specifically regarding the set up and amenities in your room and our personalized service provided to you by our CXI Spa team members. I also loved reading how our delectable breakfast options and serene heated outdoor Pool contributed to an unforgettable vacation. Thank you again for your amazing review, and I eagerly await your return to Lido Palace.
Warmest regards,
Gabriele Galieni
General Manager
优质的服务，很棒的水疗和湿地，美丽的建筑，极力推荐。餐厅非常好。五星级酒店的确如此。当然，要有更多的时间来享受建筑和加尔达湖美丽的景色和景点。
Dear Fernando S,
thank you so much for taking the time to post such a lovely review of our Lido Palace!
We are absolutely delighted to learn that you enjoyed your stay with us and we are pleased to read your appraisal of our team, services and facilities.
Happy to read through that you made the most of it at our CXI Spa, Health & Wellness facilities and services. Our qualified therapists are indeed very much appreciated for their skilled hands and treatments they deliver to our guests , executed with passion and commitment!
Thank you again, and I highly anticipate your return.
Best regards,
Gabriele Galieni
General Manager
第二次参观这个令人惊奇的酒店房间，装潢有现代感、干净整洁，景色美丽。员工们热情友好地欢迎他们的帮助。我们在这里吃早餐、午餐和晚餐，什么都不做。水疗和游泳池也很棒。迫不及待地想再次回来住。
Dear Rosemary C,
thank you for continuing to stay at Lido Palace. It is wonderful to hear that from beginning to end, your stay epitomized the high level of excellence we strive to provide our guests. I am especially pleased to hear how our unparalleled staff and unrivaled restaurants demonstrate our commitment to providing our guests with everlasting vacation memories. Thank you again, and I look forward to welcoming you back in the near future.
Kind regards,
Gabriele Galieni
General Manager
在Sirmione住过美丽的维拉凯尔特人（Vila Cortine）之后，我们本以为没有什么可以比得过那里的。但是后来我们发现我们错了。这家酒店绝对美丽，工作人员非常好，我们在那里度过了很棒的时光。距离Riva的景点只需步行5分钟。酒店拥有美丽的餐厅，享有美景。我们吃了早餐和晚餐，很美味。强烈推荐住在那里
Dear Itai L,
Thank you for choosing Lido Palace to extend your stay in Lake Garda. It is a pleasure knowing that you were captivated with the aesthetics of our property, in addition to the very high food we propose at Il Re della Busa gurmet restaurant end during the breakfast. Moreover, thank you for highlighting the paramount efforts of our friendly staff. Since we have opened our doors we have been committed to employing the best talent there is and I am glad that you were able to experience this first-hand.
I truly appreciate your recommendation and I anticipate your return stay.
Best regards,
Gabriele Galieni
General Manager
东欧妇女在前台，没有服务技能。 缺乏个性...对待我们像二等公民。 处理我们的入住态度很不好。其他工作人员太棒了--但她似乎是被控的人。我曾经为奢侈物业工作，我的建议是--请不要使用像她这样的员工作为酒店门面！他们缺乏工作激情和热忱，超级僵硬。她不能代表酒店的质量。
Dear camigirl1969,
thank you for choosing to share about your experience at Lido Palace onTripAdvisor. Although you enjoyed your overall stay, I regret to learn of the disappointment you encountered with one of of team member. We welcome your comments, as they are one of the best tools we have to ensure our guests’ comfort and satisfaction. Rest assured that I will absolutely review your feedback with my team for further improvement. Thank you again, and I look forward to welcoming you back in the near future.
All of my best,
Gabriele Galieni
General Manager
在这家酒店歇了3晚，这是我们最棒的住宿体验之一。酒店的建筑非常迷人，环境非常优美，服务非常周到、友好且高效。自助式早餐非常健康、美味且摆放得当，并不是那种在其他5星级酒店常见的让你觉得过分奢侈的夸张的选择！晚餐很好吃。房间很宽敞，床很舒服。灯光很好，因为我们就在拐角处。如果真的要在鸡蛋里挑骨头的话，房间里的颜色要是更加丰富就好了（太多灰单调的灰色了），不过这只是个人喜好！浴室的设备非常棒且出众。游泳池很好，特别是只有自己一个人的时候，因为酒店在3月底的时候人不多。我会毫不犹豫再光顾的，而且我通常只会去一家酒店不超过一次的。
Dear debbie_steady_go,
Wow, what an amazing review.!
To be recognised as “best short break experience” is truly a great tribute to our team and on behalf of everyone here, we thank you very much.
We are very happy you have appreciated the style of our new Lido Palace that combines in a pleasant way the great heritage of the Property (118 years old) with a new modern concept design.
Thank you also for your kind words regarding our CXI Spa. Happy to read through that you made the most of it at our Health & Wellness facilities and mainly in the swimming pool.
Once again, thank you very much, we look forward to welcoming you back in the near future for more magical moments at Lido Palace where a peaceful and tranquil atmosphere prevails !!
Best regards,
Gabriele Galieni
General Manager
