和我男朋友在这里住了一晚。这里很安静，就在一个里面有杂货店的购物中心旁边，离健行步道和火车站很近，步行5分钟即可到达火车站，距离市中心5站。员工很乐于助人。这里似乎很受机组人员和旅游团的欢迎。他们从早上5点开始提供免费的机场接送服务，但最后一班是在早上7点，然后他们在早上9点恢复服务(以适应航班机组人员的时间表)。这完全可以理解，而且老实说，如果乘大巴能省50瑞士法郎（出租车费）的话，我不介意早一点去机场。穿梭巴士司机非常乐于助人，待人友善。我在这里住得很愉快。
Dear guest
We appreciate your very positive feedback about the hotel and our staff. We will definately share your compliments with our team members.
We hope to be able to welcome you back sometime in the future again.
Best regards
Ute Dirks
General Manager
不错的商务酒店，舒适，安静。不是位于苏黎世市中心，而是在雷根斯多夫中心。所以如果你晚上要去市中心走走，那距离就很远了。迎宾还好，没啥特别的。
Dear Guest
Thank you for your feedback and sharing it on TripAdvisor.
We appreciate the kind words about our hotel and are sorry that you did not know that we are a trainride away from Zurich downtown.
Nevertheless we hope to see you again.
Best regards
Ute Dirks
General Manager
酒店很不错，热情好客，还提供迎宾饮料。员工非常友好，尽管有时候餐厅的服务有所欠缺。这是30天内我第二次来访，相同的问题仍旧存在。
Dear Guest
Thank you for your feeedback on TripAdvisor.
It is wonderful to read that you liked our welcome as well as our staff.
I will discuss the experience you made in the restaurant with my restaurant manager in order to see what we can do better. I apologize for the second time being missed, which is absolutely not acceptable.
We love to see you again, and hope you will be back.
Best regards
Ute Dirks
General Manager
请把那位接待处的女士安排到别的岗位去，她完全不适合接待处这个工作，服务糟透了，态度强硬无比。酒店对待住客非常没有礼貌，我订的房间是包含早餐的，但是他们没有为我供应早餐。如果可能的话，我真想退款然后住到别到酒店去。我以后再也不会来这里住了，这家酒店基本毫无可取之处，唯一的好处是离超市比较近。房间又旧又破，和我在苏黎世住过的其他酒店相比，这家酒店的体验真的是太糟了，我们花了不少钱，但是没有得到任何愉快的体验，只留下不好的回忆。我写信投诉了所有我遇见的问题，可他们的经理毫无反应。我真后悔住这里，退钱！
Dear Guest
Thank you for your honest feedback about your recent stay with us and sharing it on TripAdvisor.
We apologize that your stay apparently was not to your satisfaction. We would like to know more in detail about the issues you faced and would be more than happy to hear from you per email on: hotel.regensdorf@movenpick.com.
Please be assured that all our guests are taken very seriously and we want to learn from our mistakes.
We hope to see you in the future again.
Best regards
Ute Dirks
General Manager
不错的酒店！我们在瑞士之行的第一天就住在这里。房间很干净。我们担心瑞士的食物。因为有人说瑞士菜又咸又贵，但是早餐非常好。缺点：如果你开了车来，要交停车费。我们租了一辆车，因为离机场很远。要不然，我听说他们提供穿梭巴士服务。
Dear Guest
Thank you for your amazing review! We are very pleased that you had such a great stay at our property and felt welcome from the very beginning. We are glad you liked the Swiss food and our breakfast.
Now there is no reason not to come back, we would be more than happy to be host again.
Thank you again and hopefully we may see you again in Zürich Regensdorf at the Mövenpick Hotel.
Best regards
Ute Dirks
General Manager
这是一家很棒的旅馆!一辆班车把我们从机场接走，当我们进入酒店时，突然间我从整洁宽敞的大厅里感到了一种热情、舒适的感觉，但最重要的是，所有工作人员都很体贴、善良。有人给我们提供水，碳酸饮料和非碳酸饮料都有。然后，一位在那里工作的非常善良的女士来找我们，询问我们的旅行情况，并对我们在酒店以外度过时间的地方给出了很多建议。她让我们觉得自己是有价值的顾客。我们旅馆的房间也很干净。最重要的是，他们甚至放了瑞士巧克力在我们的床上!总的来说，员工们非常支持我们，酒店的服务超出了我们的需求。在长途旅行之后，呆在一个让你感到舒适的地方感觉很好。
