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附近酒店
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1 - 6 条点评,共 408 条
2019年9月1日的点评 通过移动设备发表

芭堤亚万丽酒店,离芭堤亚市中心非常远,要半小时车程

这次升等Suite,因为生日关系,酒店地边干净,露台也不错,房间很大,但太远了,我还是喜欢热闹的地方

但这种也不错啦,因为是VILLA

感谢 edtainan
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
RenPattaya,Renaissance Pattaya Resort & Spa 的 Director of Rooms,回复了这篇点评2019年9月2日已回复
Google 翻译

Dear edtainan,

Thank you very much for choosing Renaissance as the hotel of your choice in Pattaya and taking the time to provide your feedback.

Whilst the majority of our guests love our location as it is far enough from the hustle and bustle yet in proximity to all that Pattaya has to offer, we are sorry to learn that our location is not really to your liking.

On a positive note, it is a great delight to know that your recent stay at our resort was still an enjoyable one.

Hopefully, we will have the pleasure of welcoming you back in the not-too-distant future.

Best regards,

Anan Jakboot
Director of Rooms
Renaissance Pattaya Resort and Spa

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2019年8月26日的点评

我住了3天,一切都很完美!房间很整洁,很时髦。即使我住的那一天是100%的入住率,但我发现它仍然没有那么吵,餐厅也没有那么忙。儿童俱乐部的工作人员很好,谢谢你昆·詹姆斯和昆·米德照顾我的孩子,让我的住宿如此完美

感谢 Thadcha L
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RenPattaya,Renaissance Pattaya Resort & Spa 的 Director of Rooms,回复了这篇点评2019年9月1日已回复
Google 翻译

Dear Thadcha L,

Thank you very much for choosing Renaissance as your preferred hotel in Pattaya and taking the time to provide your feedback.

We are thrilled to know that Khun James and Khun Meaw took great care of your kids and that made your stay so perfect; furthermore, we are delighted that you enjoyed our stylish and tidy room.

We look forward to welcoming you and your family back in the not-too-distant future.

Best regards,

Anan Jakboot
Director of Rooms
Renaissance Pattaya Resort and Spa

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2019年8月23日的点评 通过移动设备发表

这家酒店是充分利用土地的形状,因地制宜地修建起来的。主水池夹在在低层建筑之间,给人一种友好的感觉。宽阔开放的大厅前面是浅浅的水池,面朝大海,好像在热烈欢迎来客。房间很舒适,浴室设施摆放很整齐。这就是为什么说这酒店的硬件设施很棒的原因。但是就服务而言,它却缺乏行业标准,这在我们吃早餐或晚餐时就体现出来了。服务很散漫,而且杂乱无序。希望随着时间的推移,服务会有所改善。

感谢 CharnP_13
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RenPattaya,Renaissance Pattaya Resort & Spa 的 Director of Rooms,回复了这篇点评2019年8月25日已回复
Google 翻译

Dear CharnP_13,

Thank you very much for choosing Renaissance as the hotel of your choice in Pattaya and taking the time to provide your feedback.

While we are delighted that you enjoyed our property and its friendly and warm welcoming atmosphere, and our comfortable room with well-placed bathroom; we regret that you experienced the service shortfall when you had your breakfast or dinner. Please accept our sincere apologies for failing to meet your expectations on this occasion and rest assured that prompt action will be taken to rectify the shortcoming.

We hope you will treat this experience as an aberration to our normal standards and give us another opportunity to make amends.

Best regards,

Anan Jakboot
Director of Rooms
Renaissance Pattaya Resort and Spa

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2019年8月9日的点评 通过移动设备发表

其实近年来都是住小型精品酒店
这次选择这间连锁大型渡假酒店后,
周边的朋友善意的提醒我,
会有大量的中国籍旅客入住
(但我相信,大部分应该还是有礼貌的)
在没有期待中入住,
从check in时,除了正常程序,
真的有英文很好的专业服务人员问候关心
之后,房间、餐厅、Spa、泳池
每样的水准都是到位的,
非常美妙的一次住宿体验,物超所值

在check out,排队等待中,其实有点不耐烦
原来,前一位客人,非常认真的抱怨一堆,
我看服务人员Martin很有耐心的想协助解决
结束后,Martin一秒钟眼神示意
友善的微笑,先致歉让我们久候多时
专业的协助check out.
其实是很感动的。
服务业常常面对这些状况
需要很大的调适跟专业,
才有办法面对各种顾客的状况。
谢谢全体员工给了我们这么惊艳的体验

感谢 Jcctsai
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月28日的点评 通过移动设备发表

酒店是新开的,服务人员很热心。这次我们住在大楼里,房间很大,可以住三个人。我喜欢早餐餐厅的所有员工(Au, Aom和Aoy)。真是个有爱友好的团队。餐饮部经理很好,服务也很好。我们会再回来的。

1  感谢 Prettynice12
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RenPattaya,Renaissance Pattaya Resort & Spa 的 Director of Rooms,回复了这篇点评2019年7月30日已回复
Google 翻译

Dear Prettynice,

Thank you very much for choosing Renaissance as your preferred hotel in Pattaya and taking the time to provide your feedback.

We are absolutely delighted that the time you spent with us was enjoyable. Your kind words about our spacious room, our Ambassadors' helpfulness and excellent services rendered by Au, Aom, Aoy and Johnnie are greatly appreciated.

Hopefully, we will have the pleasure of welcoming you back in the not-too-distant future.

Best regards,

Anan Jakboot
Director of Rooms
Renaissance Pattaya Resort and Spa

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2019年7月12日的点评 通过移动设备发表

一切都很好。位置很好。早餐有很多种食物可以吃。服务是最好的。房间既干净又舒适。对孩子们来说,有一个儿童俱乐部。游泳池很好。

2  感谢 Nannuchnapa
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sirawit_wisittasak,Renaissance Pattaya Resort & Spa 的 ผู้จัดการฝ่ายต้อนรับลูกค้า,回复了这篇点评2019年7月13日已回复
Google 翻译

Dear Nannuchnapa,

Thank you for giving us a shot message and even more for leaving us this amazing review on Tripadvisor. We're very pleased that you like our facilities and we were able to help you having wonderful experience at our resort.

We will continue to work towards making the stay of our guests as comfortable as possible and encouragements like yours greatly help us to move in that direction.

We look forward to welcoming you back to Renaissance Pattaya Resort & Spa very soon !

Sincerely yours,

Sirawit Wisittasak
Front Office Manager
Renaissance Pattaya Resort & Spa

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