接近完美的体验但略有缺憾 - Kagi Maldives Resort & Spa

Dear Kagi Guest,

Sunny greetings from Kagi Maldives Resort & Spa!

Thank you for sharing your detailed feedback with us. We are thrilled to hear that you enjoyed your recent stay with us on our island paradise. It sounds like you had a wonderful time snorkeling and exploring the various experiences our resort has to offer.

We greatly appreciate your compliments towards our staff members, especially Lin and Yuan as well as Aiham from housekeeping team. We are proud to have such dedicated individuals on our team who go above and beyond to ensure our guests feel well taken care of. Your kind words will be shared with them, as they will be delighted to know they contributed positively to your stay.
While we are delighted that your overall experience was quite satisfactory, we have taken note of your feedback regarding certain staff members. Rest assured, we are addressing this internally to ensure every interaction with our team meets the high standards we strive for.

Once again, thank you for sharing this great feedback with us and we hope to welcome you back again soon.

Best regards,
Kagi Maldives Resort & Spa