Thank you for making the Best Western Syracuse a regular part of your stay in the area. We are glad that we can provide you a safe, secure, and convenient place to get some rest after a long day of travel. While we are very happy to know that you have always had excellent and friendly interactions with our staff, we are sorry that the condition of the property does not match your standards. It is also saddening to read that our breakfast is not to your liking. We are always striving to improve, and your feedback as a regular guest means a lot to us. We want to impress you on your next visit, so please come and see us again!