Thank you very much for your kind feedback. we are very pleased that you were able to join us here and enjoy our property. I agree as I feel the pool and the gardens are beautiful and the best in Rayong.. Thank you !
As you mentioned regarding the rooms, The Novotel is pleased to be offering our exciting update with newly renovated rooms to be available in October. As our property has been severing guests for many years, we strive to continue our excellence to our guests with rooms and new facilities.
please contact our team directly for information regarding this and we will be happy to offering you a special rate direct bookings.
Thank you again for your feedback as it truly matters,
The Novotel Team & Management
Thank you very much for taking time to review your most recent stay here at The Novotel Rayong Rim Pae.
We are so happy to read that you enjoyed our property and team. Our property is nicely located on a stunning location in Rayong with beach that stretch further then the eye can see.. along with numerous swimming pools and our tropical gardens, we aim to make your holiday one that you deserve. Our entire is always on standby along with an international staff, that can accommodate friends from all over the globe!
We hope to see you again and thank you again for you kind feedback. Contact our team direct so that we can also share with you the new exciting developments of our Kids Club opening soon :)
The Novotel Management & Team
Thank you very kindly for taking time to send us a review and for joining us here at The Novotel Rayong Rim Pae.
We are pleased to read that you found our property to be beautiful and our staff to be very friendly.. !
Service is the heart of the Novotel Rayong, and making sure our guests are happy is what we are here to do.
I will share your kind feedback to our Chef regarding our Italian menu, as I also agree it is very "deliziosa" !
Thank you again, and kind regards,
The Novotel Team & management
Thank you for your most recent stay with us here at The Novotel Rayong.
We are glad that you and family loved our services, I will personally share you comments with our entire team. Your satisfaction is the greatest reward for our team who work hard to offer an irreproachable service and your comments will provide them great encouragement to keep doing what they are doing.
It is our goal to make our guests feel welcome and in good hands during their stay with us.
We are glad that we were successful in doing so.
It would be a pleasure for us to welcome you again on your next trip, please, call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.
With all my best regards,
Lance Crampton / Resort GM
We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be pleasant as the previous one.
The Rayong Novotel Team,
Dear Mr. Fagernas ,
Thank you for taking the time to sharing your feedback ,we wish you have a pleasant stay with us.
We will bring your comment to discuss with our my management team and improve very soonest. We wish you come back to stay with us in the near future and got the beyond expectation service from Novotel Rayong Teams. Looking forward to welcome you with our pleasure.