Name: C’était parfait
Item: Roca Nivaria Gran Hotel
Rating: 5
Author: FradeBruxelles

1 - 6 条点评，共 4,651 条

点评翻译：此点评由Tripadvisor全球志愿者翻译而来，查看原始英语点评

AyeshaJA

2019年9月27日的点评通过移动设备发表

超级棒的酒店

这家酒店太惊艳了，能看到优美的景色，房间很大。我们实在没有更多的要求了。工作人员非常包容和友好，几乎没有人会经过你的时候而不打招呼。我们非常喜欢并且肯定会再来。

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感谢 AyeshaJA

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文

Google 翻译

Dear AyeshaJA,

thank you so much for sharing your positive feedback about your stay at our Roca Nivaria GH.

We are delighted to read that you had an great holiday with us and that we have been able to meet your expectations.

It would be a pleasure to welcome you again in the future.

Warm regards,
The Management.

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点评翻译：此点评由Tripadvisor全球志愿者翻译而来，查看原始英语点评

Sarahlovescats

英国利兹

2334

2019年9月23日的点评

安静又奢华的休息地

我和我的丈夫刚刚从这家我们造访了7次的很棒的酒店回来。我们相当喜欢这里，并且迫不及待想再次回去。明年我们还会再预定的。如果你喜欢安静一点的度假胜地，Playa Paraiso是为你而定制的。酒店低调又奢华。食物很好吃，价格也很合理，尽管我们的是都包括在（房费）内的。房间最近刚装修过，非常漂亮。浴室很大，里面有两个水池，淋浴也很棒，还带浴缸。我强烈推荐这家酒店给所有想要逃离喧嚣的人。

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感谢 Sarahlovescats

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文

Google 翻译

Dear Sarahlovescats,

thank you so much for sharing your positive feedback here about your recent stay at Roca Nivaria GH.

It makes us really happy to read that oncce again you had an enjoyable holiday with us and that we have been able to meet your expectations.

Thank you so much for recommending our hotel, we really appreciate it.

We are already looking forward to welcome you next year for your 8th stay.
Please, feel free to reach out to us if we can be of any assistance.

Kind regards,
The Management.

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点评翻译：此点评由Tripadvisor全球志愿者翻译而来，查看原始英语点评

Sergey A

2019年9月4日的点评

像往常一样，是最好的！

这里是我休息过的最好的地方之一。酒店质量好，员工友好、乐于助人，环境干净整洁，食物美味，晚间还有现场直播的节目。动画工作团队很棒。还有迷你高尔夫、网球场。两个大型室外游泳池，一个游泳池里面是加热的海水，另一个里面是淡水。

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感谢 Sergey A

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文

Google 翻译

Dear Sergey A,

thank you so much for sharing your feedback here concerning your recent stay at Roca Nivaria GH.

We are delighted to read that you had a pleasant holiday with us us and that you could appreciate our services & facilities.

It would be a pleasure to welcome you back in the near future.
Please, feel free to reach out to me at any time if we can be of any assistance for your upcoming stay.

Warm regards,
The Management.

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点评翻译：此点评由Tripadvisor全球志愿者翻译而来，查看原始英语点评

Keith G

英国德比

2015年12月3日的点评

酒店很棒，工作人员乐于助人

一个很棒的适合放松的地方。员工很乐于助人，没有任何挑剔，服务很好，酒店地理位置也很棒。食物的种类很多，就餐环境令人舒适。场地非常宽广，有两个大游泳池，一切都保持得很好。一个小小的批评：为什么水中健身舞的教练一定要使用扬声器呢？在这里的大多数客人都更喜欢安静的生活。除了这个，我强烈推荐这里，而且肯定会再来这里度假。

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1 感谢 Keith G

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文

Google 翻译

Dear Guest,

In name of the whole team of the Roca Nivaria GH, thank you very much for your comment about your stay with us and for sharing your experiences here on tripadvisor.com.

The opinion of our guests is very important in order to motivate and encourage us to continue working on our customer service and to get the Guest as satisfied as possible.
We do of course respect your opinion concerning the aerobics sessions which is for us a constructive criticism. We always try to improve our service level to meet all clients´ expectations and we take guests comments and criticism very seriously.
We have already forwarded the provided information to the affected department for internal processing.

The whole staff is hoping to be able to welcome you again in the future at our Roca Nivaria GH and the family of Adrian Hoteles. Please don´t hesitate to contact us regarding your next visit.

Kindest regards,
The Hotelmanagement

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点评翻译：此点评由Tripadvisor全球志愿者翻译而来，查看原始英语点评

Ja_travell

2015年11月20日的点评通过移动设备发表

Joann & Terry Lurgan, Armagh, 爱尔兰

我们唯一要说的就是，酒店绝对会令你满意。酒店的设施、干净程度、装饰风格和员工的友好程度都很完美。餐厅、菜式选择、饭菜的品质和摆盘也非常棒，水准很高。强烈推荐这家酒店，酒店值得五星好评。

询问关于 Roca Nivaria Gran Hotel 的问题

1 感谢 Ja_travell

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文

Google 翻译

Dear Joann & Terry,

Thank you very much for the excellent and warm comments here on tripadvisors onto your recent stay in our Roca Nivaria GH .

The great things that mark this hotel are our Customers. We try to always do our best work and our interest is to create unforgettable memories for our clients. We certainly try to keep our line of professionalism, so that customers like you, if one day returns to Tenerife consider the Roca Nivaria GH as home.

Your recommendations are very much appreciated and we look forward to your return to our Roca Nivaria GH and to have the privilege of being of service to you again soon at ADRIAN HOTELES. Please don´t hesitate to contact us regarding your next visit.

Kindest regards,
The Management

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此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。

点评翻译：此点评由Tripadvisor全球志愿者翻译而来，查看原始英语点评

ElenaLiverpool

Liverpool

415

2015年11月9日的点评

超棒的酒店，但是位置不好

这家酒店很好，十分干净，床很舒服，食物种类超棒。我们是半膳宿，因此午餐价格很高，最好是选全膳宿。关于游泳池毛巾：他们给每位客人提供两条毛巾，这是个不错的主意。关于在Playa Paraiso的位置：沙滩上有很多石头，所以对于儿童玩耍和柔弱的人游泳来说不太安全，如果你觉得你自己能行的话，你需要一双特殊的鞋。并且一定要非常小心波浪，它们很容易把你卷走。我们开车20分钟，到了圣胡安海滩，这里更安全一些，还有咖啡馆、淋浴等等。你需要租一辆车，因为那里除了那家完美的酒店外没有其他好玩的地方。还有一个问题，对面有在施工的建筑物，七点半就能把你吵醒！

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3 感谢 ElenaLiverpool

此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文

Google 翻译

Dear Guest,

First of all we would like to thank you for having chosen our Roca Nivaria GH again and we appreciate your comments on Trip Advisor.
We are glad that the service level that you came upon measured up to your expectations.

Regarding the renovation works of hotels in the area, we can inform potential readers that there will be a complete refurbished 5* hotel in the closest neighbourhood, getting also the surroundings of our hotel more attractive.

Your recommendations are very much appreciated and we look forward to your return to our Roca Nivaria GH and to have the privilege of being of service to you and your family again soon at ADRIAN HOTELES. Please don´t hesitate to contact us regarding your next visit !

Kindest regards,
The Hotelmanagement

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此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。

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