Firstly, we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Montecastillo hotel again, it is indeed a great pleasure to read that once again you had a pleasant stay among us.
We are glad to hear that you enjoyed the BBQ themed evening since we try to give our guests variety and excellent quality of product. We are also very happy that once again the room was up to your standards and comfortable since as you know it is extremely important that our guests can rest and relax.
Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity welcome you and continue providing the excellent service you have come to expect of us.
Director General Barceló Montecastillo Resort
Carretera Arcos Km 9 (junto al circuito) | 11406 Jerez de la Frontera | Cádiz | España Tel. +34 956 151 200 | Fax. +34 956 151 209
Firstly, we would like to thank you for taking the time to writing this fantastic review about your recent stay at Barcelo Montecastillo Golf.
We are very sorry to hear about your incident; however, we are extremely happy that Alfonso was able to attend you immediately and that our first aider arrived shortly afterwards to dress the wound.
We are very glad to read that you enjoyed our golf course since it is an area of the hotel of which we are proud and put a lot of effort into it. We will pass your kind comments onto our Golf department, who I am sure will appreciate your comments and it will motivate them to continue working on improving the Golf course and maintaining it.
It is a pleasure to read that we were able to make it a memorable experience since at Barceló it is very important for us that our guests enjoy their stay with, and that they are able to rest and relax.
We hope to see you again soon.
César Gómez Paullada
General Manager I Director General
Barceló Montecastillo Golf & Sport Resort