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1 - 6 条点评,共 1,349 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月29日的点评

房间不大,但布置得很好,很明亮。床很好,也足够大。你可以从前台借一根HDMI线在电视上看你自己喜欢的电影,这是一个很好的体验。浴室不是很好,因为淋浴时到处都是水。早餐非常好,很有特色,虽然有时候有点拥挤。地理位置在地铁旁边很方便,但是离餐馆很远。

感谢 lamarmottevolante
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SusanneG1264,Scandic Alvik 的 Guest Relations Manager,回复了这篇点评2019年9月14日已回复
Google 翻译

Hello lamarmottevolante,

Thank you so much for your kind review! It's wonderful to hear that you enjoyed your stay.

We hope to see you soon again. Welcome back!

Kind regards
Susanne, Guest Relations

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2019年8月23日的点评

最好的是:实惠的价格(对于斯德哥尔摩的一家酒店来说)且包含一个很棒的早餐,还有免费的报纸。酒店越来越破旧不堪,浴室里的污渍,床单上的污渍......最糟糕的是:Scandic酒店以环保为借口减少清洁人员; 如果您入住超过一晚,您必须提前要求清洁;我这样做了,但他们忘了。无论如何,当我抱怨时,他们就通过折叠床单把房间整理得看上去很干净,但其实连垃圾桶都没清空......很难过看到一个有着优质服务的好酒店变得越变越糟

感谢 Heide S
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SusanneG1264,Scandic Alvik 的 Guest Relations Manager,回复了这篇点评2019年9月3日已回复
Google 翻译

Hello Heide,

Thank you so much for taking the time to post a review on your stay with us.

I'm very sorry to hear about your experience with the cleaning service. Of course we should have cleaned your room properly and I sincerely apologize for failing to do so.

This new cleaning police, Eco Stay, is not an excuse to cut down on staff but a sincere effort to contribute to the work to save the environment. We estimate to save up to 10 million liters of water per year which will actually make a difference. Similar environmental friendly projects are becoming more and more common in the hotel business and many guests appreciate it. However, we missed the mark with your room and I'm very sorry for this.
The project is currently being evaluated and your input is very helpful in our work to improve our service, so thank you for your feedback!

Have a nice day and welcome back soon again!

Kind regards
Susanne, Guest Relations



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2019年7月23日的点评

住宿很好。唯一的缺点是外面的噪音,在房间里可以听到大厅和过道传来的噪声,这可能是房间所在位置的原因。相对而言早餐很美味,服务也很周到。

与 ScandicHotels.com 合作收集的点评
感谢 ahellb518148
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SusanneG1264,Scandic Alvik 的 Sales & Marketing Coordinator,回复了这篇点评2019年8月8日已回复
Google 翻译

Thank you so much for taking the time to post a rating on your stay with us!

Your opinion is important to us and we will take note of your comments and include them in our work to improve our product. We appreciate your feedback!

Next time, please ask us for a quiet room and we will give you a room away from the elevator.

Have a nice day and welcome back soon again!

Kind regards
Susanne, Sales & Marketing

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2019年7月18日的点评

从前台到早餐,一切都很完美。酒店员工乐意帮你解决问题,让你的居住体验变得美好。关注环境和可持续发展。唯一的(非常小的)问题是,在自助餐厅里有很多人的时候,工作人员很难把所有的东西都收拾干净。

感谢 guidoj549
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Dreamer28576405316,Scandic Alvik 的 Front Office Manager,回复了这篇点评2019年7月19日已回复
Google 翻译

Dear Sir,
first of all I would like to thank you for taking the time to give us feed-back of your stay with us.
Our guests reviews and experinces with us are importent.
Me and my colleges from Scandic Alvik would like to say a BIG thank you to you for giving us this fanastisc review.
We are pleased to hear that our values and way of working is wellm received with our guests.
During the summer we have many different guests in our hotel, some arrive in groups.
Therefor during breakfast it may seems like it is alot of people around, we call it peak-hours. We always try to refill the buffets as quick as possible, so every guest can enjoy our fantastic breakfast.
I will forward this tou our colleges at the breakfast department and we will find ways to be more proactive.
Once again I would like to say thank you, and we hope that we will have the pleasure to see you at our hotel again.
Warm regards
Maria Connolly
Front Office & Guest Relations Manager

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2019年7月9日的点评 通过移动设备发表

马拉伦湖的海岸线和慢跑小路都很宁静。它从喧闹的城市和公共交通只有几步路远。底层的饭店提供的食物和饮料都很赞。早自助餐量很足,在我们的旅馆里的小一点的健身房里和隔壁栋的大型SATS健身房里有机会好好健身。沿着阿尔维克海滩的慢跑小径延伸到我们的门口,位于全球竞技场中间,乘电车可以方便地在各种设施之间穿行,旅馆离斯德哥尔摩市只有5公里。喜欢这里的环境氛围~

2  感谢 zeyddyez
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Dreamer28576405316,Scandic Alvik 的 Front Office Manager,回复了这篇点评2019年7月13日已回复
Google 翻译

Dear Aazara,
First of all I would like to thank you for taking the time to give us feed-back from your stay with us.
Our guests reviews are importent to us, therefor I would like to reply to you in person.
We are all at Scnadic Alvik so pleased that you have found some of the " hidden gems " that we have around us and just around the corner from the hotel.
Thank you for giving us the fantastic review and we are looking forward o see you soon again at our hotel.

Warm regards
Maria Connolly
Front Office & Guest Relations Manager

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2019年6月24日的点评

家庭房非常大,早餐很好吃,离地铁也近,到市中心只要15分钟。酒店周围有很好的漫步小道。员工乐于助人。房间整洁有序。如果还来斯德哥尔摩的话我还会住在这里。

与 ScandicHotels.com 合作收集的点评
感谢 Passenger34183562090
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Traveler20010682761,Scandic Alvik 的 Manager,回复了这篇点评2019年7月2日已回复
Google 翻译

Thank you so much for taking the time to rate us and thank your for your positive feedback!

We are so happy to hear that you enjoyed our Family room and our services!

We hope that we will have the pleasure of seeing you here again!
Have a wonderful summer!

Kindly, Marica

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