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sunxiaobei1
香港2024年4月19日点评
入住日期：2024年4月房间建议： 酒店很多小孩。如果不想听到别人家小孩的哭闹。如果想要安静的假期，这里不适合。如果从来没有来过马尔代夫，没有比较的话这里还行。还有这里很适合年轻人。有马尔代夫唯一的夜店。晚上有强筋的跳舞音乐。
旅行类型：家庭旅行优惠度
舒适度
地点
卫生与卫生
服务
睡眠质量
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Alex Traeger，SAii Lagoon Maldives, Curio Collection by Hilton 的 General Manager，回复了这篇点评
回复时间：2024年4月21日
Hello sunxiaobei1,
Thank you for taking the time to share your detailed feedback with us. We deeply regret to hear about the challenges you encountered during your recent stay and sincerely apologize for any inconvenience caused. While we're pleased to know that you appreciated certain aspects of our resort, such as its proximity to the airport and the warmth of our bar staff, we understand that there were areas where we fell short of your expectations.
We take your comments seriously and will thoroughly review each concern you've raised, from the quality of our services to the pricing of our activities. Your feedback serves as a valuable opportunity for us to improve and ensure that we consistently deliver exceptional experiences to all our guests.
Please rest assured that we are committed to addressing the issues you've highlighted and taking appropriate measures to enhance the overall guest experience. We truly value your loyalty and hope to have another chance to welcome you back so that we can make up for this experience and prove our commitment to providing you with a memorable stay.
Sincerely,
Alex Traeger
General Manager
Thank you for taking the time to share your detailed feedback with us. We deeply regret to hear about the challenges you encountered during your recent stay and sincerely apologize for any inconvenience caused. While we're pleased to know that you appreciated certain aspects of our resort, such as its proximity to the airport and the warmth of our bar staff, we understand that there were areas where we fell short of your expectations.
We take your comments seriously and will thoroughly review each concern you've raised, from the quality of our services to the pricing of our activities. Your feedback serves as a valuable opportunity for us to improve and ensure that we consistently deliver exceptional experiences to all our guests.
Please rest assured that we are committed to addressing the issues you've highlighted and taking appropriate measures to enhance the overall guest experience. We truly value your loyalty and hope to have another chance to welcome you back so that we can make up for this experience and prove our commitment to providing you with a memorable stay.
Sincerely,
Alex Traeger
General Manager
此回复为企业代表所写的主观评论，并不代表 Tripadvisor LLC 的观点。
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1 - 6 条点评，共 1,618 条
Trail56313309270
中国
1
通过移动设备发表 
设施和服务都很棒！特别是出海浮潜，看到了印度洋的珊瑚和各色各样的鱼，非常值得还不是很贵（两个人差不多110刀）！
不过天气不好的时候就没啥玩的了，酒店的生态还在建设中，周边免费浮潜也能看到鳐鱼和其他小鱼，不过没有出海浮潜好玩。
这个岛物价不算贵，mini bar可乐5刀一瓶，餐饮从40-200刀一位都可以选择，可以看性价比选HB 和FB
房间贴士： 一定要提前查看天气，雨天来风景会不好，活动也不多
入住日期：2023年10月
询问关于 SAii Lagoon Maldives, Curio Collection by Hilton 的问题
感谢 Trail56313309270
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Alex Traeger，SAii Lagoon Maldives, Curio Collection by Hilton 的 General Manager，回复了这篇点评2023年10月6日已回复
Hello Allan,
Thank you for taking the time to leave us a review following your stay at SAii Lagoon Maldives, Curio Collection by Hilton.
We are thrilled to hear that you relished the breathtaking scenery and that the facilities and services met your expectations.
We are also pleased to know that the snorkeling trip made your holiday even more memorable, allowing you to witness the beautiful and diverse marine life. We are actively collaborating with our marine biologists to enhance the marine life around the island through coral propagation. This effort not only benefits our guests with a more enjoyable snorkeling experience but also reflects our commitment to environmental conservation.
Your feedback is invaluable to us as it helps us in our efforts to continuously enhance our guests' experience. Please be assured that your comment regarding the wet weather activities will be shared with the relevant department for future improvements.
It was lovely having you with us, and we look forward to welcoming you back in the near future.
Sincerely,
Alex Traeger
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。
Chloe_wj
台湾台北市
201311
在机场大厅有饭店的接待柜台
接待人员很亲切会帮忙安排船班
饭店的接驳船蛮大的 平稳舒适不用担心会晕船
抵达岛上后会有度假村的交通车来接游客
车程约三到五分钟会先通过商店街才到达渡假村
所以逛街的路线只要往回走就是
办理入住时 在官网加订一晚(原已订三晚)的住宿却一直无法查到
等了好些时间才处理好
但实际住了三晚后就有人要来拉行李说我们今天退房
又致电前台才处理好
不知道是系统问题还是度假村人员训练不足所致
房间的配色鲜艳很有特色
但空间不大 只有淋浴没有浴缸
房间可以直通海滩很方便
因空间不大所以大部分时间都是去游泳,参加活动及逛街
渡假村与Hard Rock饭店相通
所以商店较其他渡假岛多的
吃饭选择也算多
但要事先订位以免客满
整体而言渡假村的设施及活动蛮多的
来此度假是个不错的选择
询问关于 SAii Lagoon Maldives, Curio Collection by Hilton 的问题
感谢 Chloe_wj
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为中文，源自www.tripadvisor.com.tw 查看原文
Phromporn Sumatepimolchai，SAii Lagoon Maldives, Curio Collection by Hilton 的 Marketing，回复了这篇点评2021年1月1日已回复
你好，
感谢您抽出宝贵时间给我们评分，并向我们分享您的诚实反馈。
您的宝贵意见对于我们不断提高向所有尊贵客人提供的服务的标准和水平绝对是有帮助的。
对于您在办理入住手续时的经历，我们深表歉意。请放心，以后不会再发生这种情况。
我很高兴找到整体上您对我们的住宿感到满意。
非常感谢您的推荐。
我们期待
同时，在我们的天堂再次欢迎您。
注意安全！
新年快乐！祝您和家人一切顺利。
SAii现在...
帕特里克·德·斯塔克
总经理
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。