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点评 (21,181)
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1 - 6 条点评,共 21,181 条
2020年3月12日的点评

我们喜欢这个度假胜地。屋顶的游泳池是最棒的。我们还发现,这家品牌的酒要比其他度假村的好。这家酒店的客户服务是我目前为止体验过最好的。

感谢 fanruifang63
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
ExcellenceCollection,坎昆海滨卓越酒店-全包-仅限成人 的 Online Brand Controller,回复了这篇点评2020年3月28日已回复
Google 翻译

Dear guest,

First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community.

We are very pleased to read that you experience the best level of service delivered. The staff members are very passionate about their job and they do all their best in order to satisfy your needs and make you feel pampered all the time. We will forward your kind words to our team, who will be delighted to hear that from you.

It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月29日的点评

这是我们第一次来坎昆海滨卓越酒店,这里非常令人惊叹!!!!这个旅游胜地有丰富多彩的活动,食物也非常棒。服务人员非常友好,为你的需求忙前忙后,他们一定希望你的度假之旅成为难忘的回忆。希望将来我们还能来这里。

与这家酒店合作收集的点评
感谢 wechslej
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月18日的点评

逃离现实,在坎昆海滨卓越酒店放松身心。你可以在这里尽情放松,工作人员会尽量满足你的需求,他们都非常细心。有一个问题是我看到了海藻,有点恶心。

与这家酒店合作收集的点评
感谢 Getaway49013680914
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ExcellenceCollection,坎昆海滨卓越酒店-全包-仅限成人 的 Online Brand Controller,回复了这篇点评2019年7月19日已回复
Google 翻译

Dear guest,

First and foremost, we would like to thank you for choosing Excellence Punta Cana as your vacation destination and for taking the time to write and share your feedback with other travelers.

It is lovely to read that our attentive staff members pampered all the time making you got everything you wanted and they went above and beyond to make sure that every need was met. We can assure you that we will forward your kind words to our team for their contribution to how memorable and special was your stay.

It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月24日的点评

这家酒店的地理位置很棒,我们每次来这里都十分的享受。这里的工作人员非常的友好而且乐于助人,酒店的餐馆和酒吧都是一流的。你不会失望的!如果你有机会的话,一定要去试试巴塞罗那餐馆,我们非常喜欢那里的里卡多,我们期待能有机会再见到他!

与这家酒店合作收集的点评
感谢 Stokleplinger
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ExcellenceCollection,坎昆海滨卓越酒店-全包-仅限成人 的 Online Brand Controller,回复了这篇点评2019年6月25日已回复
Google 翻译

Dear guest,

First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.

We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. They are very passionate about their job and they do all their best. It is also lovey to read that the food you encountered at any restaurant was great. As a luxurious all-inclusive resort, we personalize our service and cuisine to suit the different tastes and preferences of all our guests.

We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月31日的点评 通过移动设备发表

在泳池边为我们服务的Armondo和酒店其他所有工作人员们都超级热情友好,接地气。我们在这里住宿的五天时间体验非常不错,都让我们舍不得离开了。这家酒店的客户服务是我目前为止体验过最好的!

感谢 NathanE490
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ExcellenceCollection,坎昆海滨卓越酒店-全包-仅限成人 的 Online Brand Controller,回复了这篇点评2019年6月6日已回复
Google 翻译

Dear Nathan,

First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share this review with other travelers.

We are very delighted to read that you were amazed at how consistent is the quality at Excellence Riviera Cancun in terms of customer service.

The staff members are very passionate about their job and they do all their best in order to satisfy your needs and make you feel pampered all the time. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you.

It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月17日的点评

我们喜欢这个度假胜地。屋顶的游泳池是最棒的。我们还发现,这家豪斯品牌的酒要比其他度假村的好。喜欢Spice,Benjamin,还有其他的服务员,当然还有厨师,让我们度过了3个愉快的夜晚。Benjamin很知道什么是优质的服务,你们都应该向他学习!!法式部分是我第二喜欢的。客房部的Sara不断的解决我们的小抱怨。泳池边咖啡吧的Marianna人也很好,Louis做的饮料很棒,人也很好。我们很快会回来的。

与这家酒店合作收集的点评
感谢 Wordfindpoolgirl
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ExcellenceCollection,坎昆海滨卓越酒店-全包-仅限成人 的 Online Brand Controller,回复了这篇点评2019年5月23日已回复
Google 翻译

Dear guest,

First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with other travelers.

We are grateful for your compliments towards our staff, whose kindness and helpfulness are one of our hotel’s greatest strengths. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.

It has been a pleasure having you with us and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.

举报业主不当回复
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