Patrick De Staercke,Emerald Faarufushi Resort & Spa 的 General Manager,回复了这篇点评
回复时间:2024年2月2日
Dear tiantianh2024,
Tropical greetings from Emerald Faarufushi Resort & Spa!
Thank you so much for taking the time to share your wonderful experience from your recent blissful visit to the resort.
Our dedicated Champions (team members) will be pleased to learn of your high praises for their enthusiasm and professionalism. We're thrilled to know that your Villa Host, Ting, and Imran enhanced your stay with their thoughtful hospitality service. Your words encourage us a lot and drive us to strive for further excellence.
We appreciate your patience and understanding about the seaplane flight schedule. We're sorry to hear about the less-than-desirable weather conditions for your wedding. We appreciate your positive statements nonetheless and are glad that our Champions still managed to make it special and unforgettable for you.
Your overall feedback is very valuable to us, as it will help us perform even better towards our goal of providing amazing experiences for every Gem (guests).
On behalf of my entire team, thank you for choosing us for your family vacation and your wedding destination. We look forward to welcoming you back for another memorable experience where an enchanting atmosphere of “barefoot elegance” and ultimate indulgence awaits you.