Dear ND0501,
Unfortunately with prepaid, non-refundable reservations there is a strict cancellation policy that the guest will forfeit the entire cost of the stay. I would suggest that a flexible rate, with a flexible cancellation policy (period will be dependant on each hotel and/or if you book through a third party), would be the best option for travelers that are unsure of their plans. All policies will be listed before the payment stage at the time of booking to ensure complete transparency.
Kind regards,
Sarah Driver
Operations Manager