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1 - 6 条点评,共 5,592 条
Tripadvisor 中国会员
2020年8月16日的点评 通过移动设备发表

入住日期:2020年8月
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
Jessica N,希尔顿酒店(悉尼) 的 General Manager,回复了这篇点评2020年10月13日已回复
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2020年1月30日的点评 通过移动设备发表

在悉尼市中心的酒店,房间很大很舒服,而且交通方便,从地铁站走路过去不算太远。前台和礼宾部的职员感觉不算很亲切,有点傲慢,尤其是为我办理入住的Yun。

感谢 Isaac_Lee_HK
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
Asena K,希尔顿酒店(悉尼) 的 Guest Relations Executive,回复了这篇点评2020年1月31日已回复
Google 翻译

Dear Isaac_Lee_HK,

Thank you for providing us with an opportunity to hear of your recent below par experience at Hilton Sydney.

I am pleased to learn you were generally happy with your stay, however it seems there were a number of areas that fell short of expectations and I am grateful you've let us know.

I hope we have the opportunity to welcome you back again to our hotel.

Kind regards,
Asena - Guest Relations Executive

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2020年1月8日的点评

地点非常的好,交通位置方便,逛街购物都很近,饭店的服务也相当优秀,服务态度热情且亲切,处理事情上面也很积极有效率,让我入住的期间都感到相当的满意

与 Hilton Hotels & Resorts 合作收集的点评
感谢 newaylin
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Brian T,希尔顿酒店(悉尼) 的 Manager,回复了这篇点评2020年1月10日已回复
Google 翻译

Daer newaylin,

Many thanks for taking the time to leave your feedback following your recent stay at the Hilton Sydney

We are so happy that overall you enjoyed the location of our hotel, our glass Brasserie Restaurant, and of course the great service.

The team and I appreciate your feedback and we all look forward to your return in the not too distant future.

Thank you,
Kind Regards,
Brian.

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月29日的点评 通过移动设备发表

我在这家很棒的酒店住了17个晚上,一切都让人非常满意,服务非常周到,早餐有许多冷热的选择,还有,Glass Brasserie餐厅提供美味的菜肴。酒店有两个地下酒吧,氛围让人非常放松,现场音乐非常棒,让人非常满意。然而,酒店健身房的水疗中心,还有很多不足之处,因为水疗中心总是状况不断,大泳池的水常常很冷。俱乐部的休息室不错,因为工作人员非常友好,而且经理Moin也让人非常满意,同时,对Samuel和Jessica经理表示高度的赞扬。

感谢 jdrmen
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.br 查看原文
angelicamariss,希尔顿酒店(悉尼) 的 Guest Relations Supervisor,回复了这篇点评2019年11月3日已回复
Google 翻译

Dear jdrmen,

Thank you very much for taking the time to write such a wonderful review of your most recent extended stay with us at Hilton Sydney.

I am very glad to learn that you have thoroughly enjoyed every aspect of your stay, from the breakfast in the Glass Brasserie to the Executive Lounge with the friendly service provided by our team members. I also really appreciate the special mention that you have made for Moin, Samuel, and Jessica, and will certainly pass on your compliment to them. It is through kind words like yours that we are motivated to improve better each day to provide quality experience to our valued guests.

Please accept my sincere apologies, however, for the shortcomings that you have experienced in our gym. As this facility is run by Fitness First, we will make sure to inform them of your feedback for future improvement to be made.

We hope to have the pleasure of welcoming you back again to Hilton Sydney when you decide to travel next.

Kind regards,

Angelica Mariss

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月24日的点评 通过移动设备发表

我们住在悉尼当地,因为我们有一张希尔顿酒店的餐券,所以想要住在市区里,我觉得在这里过夜是个好主意。我们开车进去,把车停在希尔顿酒店,安静又便捷。一进到酒店,就是非常豪华的高天花板和大理石地板。我们办理了入住手续,店员要我们冻结信用卡,入住后支付。在我印象中,我们已经通过Booking.com网站预订了这家酒店。核实后是我们搞错了,我们又办理了入住。前台的那个女孩很随和,很活泼。之后我们去了房间。房间很干净,但没有酒店手册。我很失望,因为我想看看酒店有什么设施。不过这不是什么大事。我们之后去了酒吧,然后吃晚饭。我们还在酒店吃了入住包含的早餐,超级棒,所处位置风景优美,就在维多利亚女王大厦右手边的的路上,早餐后去那里看看很好!退房前我们还去游泳和温泉疗养。这个酒店干净,保养得很好。总的来说,是很棒的经历,感谢招待我们!

感谢 moonlightwonder
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
angelicamariss,希尔顿酒店(悉尼) 的 Guest Relations Supervisor,回复了这篇点评2019年9月27日已回复
Google 翻译

Dear moonlightwonder,

Thank you very much for taking the time to write a detailed review of your stay at Hilton Sydney.

We are very delighted to learn of your great satisfaction during your time with use, especially mentioning about the bubbly and friendly service that you have received upon arriving to our hotel. I am also glad to see that you were able to enjoy breakfast at Glass brasserie, as well as other hotel facilities like the swimming pool and spa. Your kind words definitely serve as great motivation for us all to keep improving.

In regards to the hotel directory, all hotel information can be accessed from the in-room TV, although I sincerely apologise that this was not informed to you upon check in.

We hope to have the opportunity to improve on your experience should you decide to stay with us next.
Kind regards,

Angelica Mariss

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