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Cheng X
悉尼洲际酒店的点评
2024年6月1日点评通过移动设备发表
入住日期：2024年6月房间建议： 选择其他的酒店
旅行类型：家庭旅行
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
InterContinental Sydney ，悉尼洲际酒店 的 Owner，回复了这篇点评
回复时间：2024年6月4日
Dear Cheng X,
Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. We understand how crucial a seamless breakfast experience is, and we regret that we fell short of your expectations in this regard. Rest assured, we have addressed your concerns with our team to ensure that such incidents are not repeated in the future.
We value your patronage and hope to have the opportunity to welcome you back for a much-improved stay.
Warm regards,
Guest Services Team
Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. We understand how crucial a seamless breakfast experience is, and we regret that we fell short of your expectations in this regard. Rest assured, we have addressed your concerns with our team to ensure that such incidents are not repeated in the future.
We value your patronage and hope to have the opportunity to welcome you back for a much-improved stay.
Warm regards,
Guest Services Team
此回复为企业代表所写的主观评论，并不代表 Tripadvisor LLC 的观点。
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点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
LoveTravel800175
英国Athelhampton
226
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我真的很喜欢酒店的地理位置还有自带的庭院。酒店的早餐非常棒但是房间就比较鸡肋了，特别是浴室真的需要重新装修了。我们的房间在海景房，但是我们住在21层可以听到很大的噪音，即使我们重新办理入住换到28层还是可以听到噪音。接待的负责人也很糟糕，队伍很拥挤，而且一直都在排队，但是接待的所有的员工很有好。这样整个现场环境看起来像没有的感觉对于我们真的是一个问题。洗发水，护发素，沐浴露都是非常小的塑料瓶子，老旧的塑料瓶装水，空调系统也很差。总的来说，下次来悉尼时候我想换下其他的地方住了。
询问关于 悉尼洲际酒店 的问题
感谢 LoveTravel800175
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
Interconsydney，悉尼洲际酒店 的 General Manager，回复了这篇点评2019年9月1日已回复
Dear LoveTravel800175,
I would like to thank you for you valued feedback. I regret to hear about your disappointment and must say I am very distressed to hear, that you have experienced such problems in our property during your last stay.
Whilst I am pleased that you enjoy our great location, I do regret that you find our hotel design to be dated. Please know that we are continuously refreshing our rooms with our ongoing maintenance programme. Thank you for letting us know where improvement is needed. It is comments like yours that help us continually improve and strive for excellence.
Warm Regards,
Jennifer Brown
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
AngusMilly
10132
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员工服务工作效率高，乐于助人。这家酒店一应俱全。有充足的服务员能提供服务，当你需要什么帮助时他们都知道该做什么。服务高效快捷。酒店房间宽敞，能观赏到歌剧院的美景。酒店提供丰富的食物和饮料选择，用餐环境良好，迎宾服务高效便利。位置靠近Circular Quay（约一分钟步行距离）。非常值得推荐。
询问关于 悉尼洲际酒店 的问题
感谢 AngusMilly
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com.au 查看原文
Interconsydney，悉尼洲际酒店 的 General Manager，回复了这篇点评2019年7月25日已回复
Dear AngusMilly,
We appreciate your constructive feedback about your recent stay with us and the kinds words about our colleagues.
I will be sure to share your review with the team, as they will take delight in your kind words of their courteous and friendly nature - thank you for letting us know! We hope to welcome you back soon.
Warm Regards,
Jennifer Brown
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。