Thank you for your valuable feedback. We are thrilled to know you enjoyed the experience and it is indeed our pleasure to cater you as well as make you feel important with us here at Sir Stamford.
We all look forward to welcome you back again soon.
Dear Tippi L,
Thank you for taking the time to write to us regarding your experience with the Dining Room and Highlander Bar.
I sincerely apologize that you feel unwelcome here at Sir Stamford as this should never be happened to any of our guests.
Please be assured that our staff did not intend to make you feel that way and I can guarantee that every staff I have here treats every guest the same way. The only reason we could not seat you in the restaurant would be all seats were full and tables with cloth at the bar were set up for next day High Tea.
I am again sorry that our staff did not deliver message in a more attentive way and I have raised the matter with our Food & Beverage Manager to ensure no such misunderstanding recurrence in the future.
We are unable to identity you through this channel, I hope you are happy to contact us directly to organise a dinner with us in the near future and I trust that we can redefine your impression for our service.
Thanks again and we look forward a chance to welcome you back to Sir Stamford.
Thank you for providing us with your valuable feedback. We are very delighted to hear that you have enjoyed the stay as well as service from our staff.
I will pass your compliment on to the team and I am sure this will serve as a motivation for us to do better.
Thanks again and we look forward to welcome you back at Sir Stamford soon.
On behalf of the whole team I would like to send best wishes to your husband for his 60th birthday. We are delighted to know you have chosen our hotel to mark this wonderful milestone.
Thank you for this review and your compliments to our hotel. I am very pleased to hear that you enjoyed your stay with us at Sir Stamford.
We look forward to welcome you back again soon.
Firstly, I would like to send best wishes for your 50th birthday. We are delighted to know you have chosen our hotel to mark this wonderful milestone.
Thank you so much for your compliments on our attentive and friendly staffs, hotel rooms as well as the breakfast. I am very pleased to know you had an absolutely enjoyable stay with us. I will pass your compliment on to the team and I am sure this will serve as a motivation for us to do better.
Again thank you for your feedback and we look forward to welcoming you back at Sir Stamford soon.