Dear Grimo36,
Thank you for choosing The Sydney Boulevard Hotel. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We take all feedback seriously, we apologize for the inconvenience. I have thoroughly investigated your concerns and found out that your order for Greek Salad contains smoked chicken as mention in our Menu. Sorry for the confusion. Also, for your information, our Kitchen closes at 10:30 pm and we take the last order until 10 pm. We do provide our 24 Hours Menu with limited options. I have raised your concern to our Executive Chef and Food & Beverage Manager regarding your experience. Hope we have another opportunity to welcome you back again with the much-improved service.
Best regards,
Rajan Shrestha