Thank you for sharing your review and it is very pleasing to see that you had such thoroughly enjoyable stay. Glad you had the chance to enjoy Vapiano Italian restaurant within the hotel complex also. We hope to see you again in the future.
去了悉尼七天六晚的商务旅行，这是一个很好的体验，位置不错，出门便是市中心大街，也可以走路去唐人街只是十分钟左右，去两个市中心的地铁站也只是五分钟，附近有超市 Coles，便利店，餐厅，Darling Harbour也不远。酒店正在进行装修，住了最高的十一楼，整个感觉就是新酒店一样，员工态度也十分好，设施应有尽有，非常满意的一个体验，满分 :)
来自The Grace Hotel Sydney的诚挚问候！
非常感谢您入住The Grace Hotel Sydney并抽出您的宝贵时间分享入住体验。 我们很高兴得知您总体上满意我们的服务, 达到并超越客人的期待一直是我们不遗余力努力的目标，我们会再接再厉不断提高我们的产品和服务品质。
我们会以最好的努力来争取您的继续支持，期待在不久的将来再次欢迎您光临The Grace Hotel Sydney。 我们期待您的再次光临！
The Grace Hotel Sydney Team
Thank you for sharing your review and I was pleased to see that you and your travelling party had a comfortable and enjoyable stay with us on your recent visit. Whilst 3pm is the time by which we guarantee check in will be possible, we make every effort to allow guests to check in at whatever time they arrive at the hotel. We are however constrained by business demand and it comes down to the availability of the booked room category at the time of arrival. Glad that we were able to assist you with bag storage since your room was not yet available at your time of arrival. We look forward to welcoming you back on a future occasion.
Dear Richard A,
Great to see that our location was well suited to your needs during your recent stay. I was particularly pleased to see that you were impressed by our buffet breakfast offering as well as our in room showers. Thank you for sharing your feedback and we hope to welcome you back in the future.
I was disappointed to read your review and to see that your room allocation request was not able to be met. There are occasions when specific room allocation requests cannot be met and on those occasions we do all that we can to offer the next best alternative. Without know your booking information it is not possible for me to speculate why we were not able to meet your request on this occasion. If you would like me to investigate further with a view to making it up to you, please contact me on firstname.lastname@example.org. Please accept my sincere apologies for any shortfall in service you received and I hope to have the opportunity of offering you an improved experience on another occasion.