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Thank you for taking the time to review our hotel. The Oaks Festival Team is very pleased to hear that your visit met all your expectations. We have the option to book our 1 Bedroom Executive apartments which are guaranteed a high floor with a more spacious layout for you to enjoy.
Thank you again for your feedback.
We look forward to welcoming you back in the near future to Oaks Festival Towers.
柜台人员亲切热情，住宿地点在虽然在市区闹区，但是房内相当安静，邻近queen street 逛街购物饮食相当方便，员工亲切友好，热情周到，服务一流。推荐给初次到访布里斯班的朋友。
Thank you for taking the time to write a five-star review on your recent stay with us.
I am pleased to hear you found our location convenient for all your needs. As mentioned, we are only a short walk from a range of shops and restaurants, so its pleasing to hear you were able to take full advantage of our central location.
I am also delighted to hear that the customer service you experienced was welcoming and accommodating, feedback which I have shared with the team.
In relation to the Wi-Fi, I would highly recommend joining the My Oaks Membership which offers rates inclusive of internet, complimentary late check-outs and discounts.
Once again, I thank you for your feedback and I look forward to welcoming you back again soon.
Thank you for your recent 5 star review on your stay with us at Oaks festival Towers.
I am pleased to hear you enjoyed your stay with us and found the beds to be comfortable, linen to be fresh and the apartment to be well furnished. It is also pleasing to hear you found our location to be great and made use of how centrally located we are.
We do hope to welcome you back again in the near future.
Thank you 646virginiag for your recent review of our property,
I am pleased you found our apartments to be clean and spacious and you took full advantage of our ideal location. We are centrally located and just a short walk to many incredible restaurants and bars as well as local transportation, so I am pleased this met all of your travel requirements.
I would also like to thank you for your kind words about our friendly and helpful staff, feedback which I have proudly shared with the team.
I look forward to welcoming you back to Oaks Festival Towers for your next visit.
Thank you for taking the time to share your experience at Oaks Festival Towers.
It was disappointing to read that you found the apartment to be dated and that there was a smell on your floor. We have forwarded this feedback regarding the rubbish chute to our Manager so that we can we can determine why this had occurred.
With regards to housekeeping over the Easter break, on public holidays servicing is available on request, and our housekeepers are more than happy to perform this service if required.
We were pleased to read that you found your apartment size to be OK and that you took advantage of our central location.
All going well, we hope to welcome you back to Oaks Festival Towers again in the near future.
Dear Mel M
Thank you for your recent review on Oaks Festival Towers. We do appreciate your feedback and I apologise about the issues with your apartment. I am however, pleased to hear our Maintenance Officer was able to assist you and will be sure to pass this information onto him. We will be looking into the issues you have put forward throughout the hotel aiming to eliminate any future problems. In regards to the cleanliness of the room and balcony, please email myself at firstname.lastname@example.org with further information as we strive to hold a high standard of room cleanliness. We hope to welcome you back to Oaks Festival Towers soon.
Thank you for taking the time to review your stay at Oaks Festival Towers.
It was great to hear you found the proximity of the hotel close to places to eat and go shopping, as Festival Towers is only one block down from the Queen Street Mall in the heart of Brisbane City.
Also pleasing to read was that you found the apartment nice with a good eating area, and that you took advantage of the common areas where the pool, gym, and BBQ areas are located.
It was disappointing that one of the staff members you spoke to made you feel uncomfortable, and do apologise as this is never our intention. We will pass your feedback on to them.
We hope to see you again for a future stay.