有人告诉我们没有可用的停车场,但当我们到达的时候,发现周围有超过10个停车场可以停车。空调停止工作,我们被热醒了,浑身是汗。我们把情况反映到接待处,但是并没有用。早餐的盘子是空的,食物是冷的。我们对这次的住宿很不满意。
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有人告诉我们没有可用的停车场,但当我们到达的时候,发现周围有超过10个停车场可以停车。空调停止工作,我们被热醒了,浑身是汗。我们把情况反映到接待处,但是并没有用。早餐的盘子是空的,食物是冷的。我们对这次的住宿很不满意。
我的房间在18楼,是一间可以看到大海的房间。房间很干净,床也很舒服。但是没有羽绒被/温暖的毯子。浴室也很干净,还有一个漂亮的阳台。唯一的问题是WiFi收费。
Dear Candycaiiine,
Thank you so much for taking the time to review our hotel. I am delighted to read that you enjoyed our stunning ocean views and clean and comfortable rooms. For future reference we absolutely do have blankets, they are just upon request and our Mantra + members receive free Wi-Fi, to which it is free to join.
It was an absolute pleasure to serve you and I hope we can welcome you back for another nice stay very soon!
Sincerely,
Olivia Eadie
Assistant Manager
虽然酒店较旧,但房间干净整洁,附有阳台,打开阳台还可以看到冲浪者天堂的海滩,非常美丽!
酒店之游泳池位于大堂外,设施也不错!
非常感謝你的評價。我們非常高興有你作為我們的客人,希望歡迎您很快回來!
問候
奧利維亞·艾迪
助理經理
第一次住在这里的单身公寓,很喜欢我们的海滩景色。友好,乐于助人的员工,漂亮的泳池,到海滩、商店、餐馆等地走一小段路真是太棒了。离海滩只有一个街区的地方有着轻松的气氛。
Dear Carmiegal,
Thank you so much for the 5/5 review! I am delighted to read that you enjoyed our great facilities, central locaion and our friendly and helpful staff. I will be sure to pass your kind comments onto the team. I am sure this feedback will serve as encouragement as we continuously try to improve our services.
It was an absolute pleasure to serve you and I hope we can welcome you back for another relaxing stay very soon!
Sincerely,
Olivia Eadie
Assistant Manager
酒店虽然较旧,不过,房间颇大,冷气充足,亦有游泳池,自助早餐味道不错,选择算充足,地理位置亦佳,于 2个 trans station 之间,步行去沙滩亦是 5-10分钟内,亦有 24小时超级市场在附近,行 10分钟就有大型超市,沿路亦有数间餐厅,非常方便 。 It is very good for family trip !
尊敬的 xxxAlizaxxx
感谢惠赐有关下榻 Mantra Surfers Paradise Legends 的宝贵意见。听到您对我们工作的肯定,十分开心。
我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。
再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。
谨启
Olivia Eadie
Assistant Manager
这家酒店很干净,员工很友好,早餐很美味。这里所有的设施都是可用的,而且运作良好。酒店的地理位置优越,步行距离内有许多商店、食肆、娱乐场所,还可至海滩。我们在这里住得很愉快。我还会再次入住这里的。
Dear Brittany M,
Thank you so much for the 5 star review regarding your stay at the Mantra Legends Hotel!
It is always a pleasure to receive fantastic feedback. I am so pleased you were impressed with our cleanliness, delicious buffet breakfast and central location. I will share your comments with our friendly team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, it was an absolute pleasure having you as our guest and we hope your next visit will be as beautiful as the previous one.
Sincerely,
Olivia Eadie
Assistant Manager
我最近在这里开了一个为期两天的研讨会,第一天晚上吃了顿饭。这里工作人员服务热情周到。厨师Johnny准备了非常好的晚餐-美丽的印第安纳主题宴会。仅供参考,研讨会的一些参与者是雅高(雅高拥有曼特拉酒店)员工/培训师,他们是非常棒,非常厉害,感谢这家酒店
Dear adventuremikey,
We very much appreciate your 10/10 review regarding your stay at the Mantra Legends Hotel!
It is always a pleasure to receive positive feedback. I will share your comments with our conferencing and events team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, it was an absolute pleasure having you as our guest and we hope your next visit will be as excellent as the previous one.
Sincerely,
Olivia Eadie
Assistant Manager