住了一周，总体还不错。
下午2点到，房间还没准备好，前台说可以把行李寄存在那，到时候会送到房间。结果等我们到房间，行李还没到。打电话给前台，她们询问了行李的细节帮我们找到了，让后送上来。
我们住的是海景房在19层，前面3栋新造的大楼挡住一部分海景，本想在阳台上看海上日出，也被挡住了。
自助早餐挺丰富的，居然有适合华人胃口的白粥与炒饭，还提供筷子哦。
去海边很方便，步行去Surfers Paradise Beach还有Broad Beach要25分钟左右。
房间装修有点旧了，很宽敞，床很舒服，工作人员也很友好，有些是华人员工哦。
Dear Wanfang X,
Thank you kindly for taking the time to share your valuable feedback with us. I am so pleased to see that you enjoyed the breakfast and found our location to be good. I am Sorry to hear about the confusion with you luggage on arrival but i am pleased to read that our team were able to quickly fix the issue for your. Thank you again for your feedback and we look forward to being able to warmly welcome you back again soon,
Kind Regards
Ryan A
Night Manager, Crowne Plaza Surfers Paradise.
工作人员很乐于助人，非常专业。房间很好。我有一个客厅，从阳台的侧面和正面看去景色都很美。作为一个美国人，我忘了在房间里放一个咖啡壶。酒店有茶水服务，我每天早上都能在餐厅里喝到滤煮咖啡。我喜欢酒店离海滩很近。最大的问题是我能听到我房间外面的一切，非常清晰。我可以在早上5点听到喜鹊的叫声。我也能听到隔壁房间里有动静，半夜我还听到地板上某个地方传来一声很大的撞击声。如果你想要隔音的房间，这家酒店可能不符合你的需求。
Dear thehovites,
Thank you so much for taking the time to share your valuable review with us. I am truly pleased to see that you enjoyed your recent stay with us as Crowne Plaza Surfers Paradise. I am thrilled you found the team to be helpful and professional and found the room to be nice. I am sorry to hear of your issue with sound proofing, unfortunately there is not a lot we can do about the native wildlife in the mornings, but I will be sure to pass the feedback along to our Leadership team for review. Thank you again for your stay and review and we look forward to having the chance to warmly welcome you back again soon.
Kind Regards
Ryan A
Night Manager, Crowne Plaza Surfers Paradise.
这是一家精巧细致的酒店，它继承了以往的传统。这里的工作人员很好，即使他们不供应不加冰的威士忌。从酒店可以看到大海、山脉的景色。酒店位于中心地段。这里需要翻新了。在这次旅行中，看到品酒餐厅现在只提供私人品酒服务，我感到很遗憾。但这就给了你选择另外两家餐厅及其附带的破旧酒馆的机会。这里的价格还是可以接受的。
Dear Zaphod-Aloitious,
Thank you for sharing your review with us from your recent stay at the hotel.
I am glad you enjoyed your stay and as a return loyal customer, we thank you for your continued loyalty.
Your feedback is certainly something we have already initiated the process of remediation with our hotel owners and hope we will have some exciting news in coming months.
I hope we will have another opportunity to see you again and be your host.
Kind regards
Sunil Choudhary
Operations Manager
这家旅馆不是在冲浪者天堂的中心，而是在电车的正对面。骑车只需要十分钟就可以到冲浪者天堂，入住的女士不太受欢迎，我不会讲粗话。但肯定不像我住过的一些地方那么友好。房间很宽敞，可以看到美丽的海滩。但有点过时，床很硬，旧电视的接收信号有问题，wifi也坏了。但就价格而言，这个房间舒适、干净，而且还有咖啡和茶的制作设施。虽然不是中心，但足够近，如果你想远离冲浪者天堂的喧嚣。
Dear 810lauraf,
Thank you for taking the time to share your review with us, I am pleased to hear that you enjoyed your recent stay with us and found the location to be good. I am sorry to see your check in was not as friendly as it should have been and this feedback will be passed along. I trust we will have another chance to warmly welcome you back again soon.
Kind Regards
Ryan A
Assistant Night Manager.
我们在这家酒店度过了一个冬季假期，十分享受这段经历。这里服务周到、真诚，这是一些五星级酒店所缺乏的。肯定推荐这家酒店。如果能把设施进行翻新，那就更好了。
Dear An G,
Thank you kindly for taking the time to share your lovely review with us. We are thrilled to have had the chance to welcome you to the Crowne Plaza Surfers Paradise for your winter getaway and so pleased to hear that your enjoyed your time staying with us. I am happy to hear that you found the service from the team to be attentive and genuine. We are looking forward to a hopeful face lift sometime in the very near future so keep an eye out for this. In the mean time we trust we will keep continuing to have the chance to warmly welcome you back again and again.
Kind Regards
Ryan A
Assistant Night Manager.
漂亮安静的酒店，靠近两大电车站，远离冲浪者天堂。酒店共有两栋大厦，我们一家入住了朝海的房间，房间带有漂亮的厨房和阳台。唯一不好的地方就是我们住得大厦距离酒店主楼大堂一两分钟的步行路程。
Dear Trumpboyer86,
Thank you for taking the time to share your feedback from your recent stay with us at Crowne Plaza Surfers Paradise. We are delighted to read that you enjoyed your stay and we hope to welcome you back again soon.
Kind Regards
Chris D
Assistant Night Manager.
