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附近酒店
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1 - 6 条点评,共 3,744 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评

酒店还可以,工作人员很好,我发现我一直在向工作人员索要一些用品,因为房间里没有,汗蒸房没有运营,可能是因为没有人来吧。房间里的油漆都剥落了,家具的整体质量有些过时,考虑到每晚的房费,以及可用的设施,总的来说有点贵。我不了解停车费用,对价格不明晰。

与 Radisson Hotels 合作收集的点评
感谢 drose718487
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RadissononFlagstaff,雷迪森旗杆花园酒店 的 General Manager,回复了这篇点评回复时间:1周前
Google 翻译

Dear drose718487,

Thank you for taking the time to complete our guest satisfaction survey.

On behalf of our entire staff at Radisson, I wish to extend my apologies for the concerns you shared about your experience at this hotel. I have addressed the steam room and room furnishings with our Maintenance team and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

Kind regards,
Justin Phillips
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月19日的点评

我在墨尔本时总是住在这家酒店。工作人员很友好、乐于助人,并且知道我是一个常客。这次旅行入住,我的房间在电梯旁边,对于睡眠轻的人来说这是一个问题,但这只是偶尔会发生的事情。

与 Radisson Hotels 合作收集的点评
感谢 Wayneskier69
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RadissononFlagstaff,雷迪森旗杆花园酒店 的 General Manager,回复了这篇点评2019年7月23日已回复
Google 翻译

Dear Wayneskier69,

Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are pleased to hear that you enjoy staying with us, we are always happy to take any preferences on board to ensure your stay is more comfortable.

We look forward to welcoming you back to the Radisson on Flagstaff Gardens in the near future.

Kind regards,
Justin Phillips
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月22日的点评

这家酒店是一个住宿的好地方。工作人员很出色,食物很美味。位置很便利,按摩浴缸很棒。总之呢,这个酒店很棒,下次我肯定还会再来的,我喜欢酒店的积分奖励制度。

与 Radisson Hotels 合作收集的点评
感谢 Quest35022387096
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RadissononFlagstaff,雷迪森旗杆花园酒店 的 General Manager,回复了这篇点评2019年6月30日已回复
Google 翻译

Dear Quest35022387096,

Thank you for taking the time to write a review of Radisson on Flagstaff Gardens, we are pleased to hear that you enjoyed your stay. Thank you for your kind words about our service, and we are happy to hear that you like our rooftop jacuzzi and the food from HQ's restaurant. We will share this feedback with our team.

We look forward to welcoming you back to the Radisson on Flagstaff Gardens in the near future.

Kind regards,
Justin Phillips
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月31日的点评

在我办理登记入住的时候,我询问了(他们)一些我认为我已经购买的服务。我真的很惊讶,事实并不是我想的那样。但是接待处的人和服务台的人都很迟钝,而且一点都不帮忙。而且,即使在我给雷迪森(酒店)写了电子邮件之后,他们也没有遵守价格承诺。我付款之后发现房费比我付款时还要便宜,但是这里没有人回应我的请求。

与 Radisson Hotels 合作收集的点评
感谢 DipakPaudyal
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RadissononFlagstaff,雷迪森旗杆花园酒店 的 General Manager,回复了这篇点评2019年6月6日已回复
Google 翻译

Dear Safari45216294212,

Thank you for taking the time to review your Radisson on Flagstaff Gardens experience and share your thoughts.

I do believe my Front Office Manager has attempted to make contact with you but has been unsuccessful. If you could please make contact with the hotel at your convenience and ask for our Front Office Manager. It is always our goal to ensure each and every guest experience is an exceptional one for all the right reasons and I am sorry to read that we fell short of this goal.

I appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire team at Radisson I thank you for your business and look forward to seeing you again when your travels bring you back to the area.

Kind regards,

Justin Phillips
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月5日的点评

酒店有优秀的餐饮服务,可爱的员工不仅做的很好,还为回头客提供额外的服务,一份精美的牛排。房间很舒适,有很好的淋浴,这对我来说是必不可少的。早餐的选择也很好。 咖啡很好,但是我想要换个更大的咖啡杯子就更好了。

感谢 Stuart W
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
RadissononFlagstaff,雷迪森旗杆花园酒店 的 General Manager,回复了这篇点评2019年5月6日已回复
Google 翻译

Dear Stuart W,

Thank you for taking the time to review your Radisson on Flagstaff Gardens experience and share your thoughts. I am thrilled to see that you enjoyed your overnight stay at the hotel.

I greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I’m sure the team will be delighted to know we met that service goal.

On behalf of our entire team at Radisson I thank you for your business and look forward to welcoming you back in the near future for another memorable stay!

Kind regards,

Justin Phillips
General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月20日的点评

工作人员、食物和房间都很棒,还有很棒的干净房间,非常宽敞,优秀的工作人员非常友好,食物非常美味,我会再去那里的,强烈推荐。它就位于公园对面的好位置。

与 Radisson Hotels 合作收集的点评
感谢 Odyssey59905458003
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
RadissononFlagstaff,雷迪森旗杆花园酒店 的 General Manager,回复了这篇点评2019年4月22日已回复
Google 翻译

Dear Odyssey59905458003,

Thank you for the great review and your recommendations to our TripAdvisor readers, I am thrilled to see that you enjoyed your Radisson on Flagstaff Gardens experience. Thank you for your praise of the genuine care and personalized services provided by our staff, I will share your feedback with the team, especially those working during your stay.

On behalf of our entire team at Radisson I thank you for your business and look forward to welcoming you back in the near future for another memorable stay!

Kind regards,

Justin Phillips
General Manager

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