周末过周年纪念顺便来这边而且有点儿工作要谈，我们选择了这个地方因为几个关键原因，此外第一次来这，我喜欢到不同的地方。不太满意的地方，客房服务水平一般，卫生间没有补充的纸巾，淋浴压力勉强足够，没有不同类型的枕头也不能令人满意。从好的方面来说，酒店承诺赠送我们一瓶起泡葡萄酒来庆祝我们的周年纪念，但我们却发现了送来了一瓶非气泡的普通葡萄酒。我打电话询问后一瓶气泡酒被送到我们的房间，我提出换掉之前那瓶，但是他们把两个都留给我们！真棒！早餐也很棒，表扬Ingrid女士，她一位可爱的印度女士，她非常友好和乐于助人，让我们的早餐时间度过的非常愉快。电梯就像一个主题公园游历，让我们往返于13层时非常有趣。一个很棒的住宿，改进一下酒店的的客房服务，下次酒店将得到5星评价而不是4星。
Dear blueshark_m4ko,
Warm Wishes from the Stamford Plaza Melbourne and thank you for taking the time to review your recent stay with us.
We are delighted you enjoyed your anniversary getaway at our hotel, especially regarding the friendly service provided by our staff and our facilities and thank you for your high rating. We do regret the Housekeeping issues you experienced and have shared your feedback with out Executive Housekeeper for review and apologise for the break down in our usual standards on this occasion.
Thank you for choosing the Stamford Plaza Melbourne, we look forward to celebrating more milestones with you in the future.
Best Regards,
Karl Unterfrauner
General Manager
一家人在这里住了3晚，很棒的度假酒店，设施很好。非常划算。房间很好，现在有点老旧，浴室的水龙头和淋浴设施是金色的。床超级舒适，房间安静。室内泳池很好，自助洗衣服务也很方便。房间温暖，不过我们住的第二个房间没那么暖和。
Dear aclassgrates,
Warm Wishes from the Stamford Plaza Melbourne and thank you for taking the time to review your recent stay with us.
We are so pleased your stay with us was comfortable and that you enjoyed our pool and laundry facilities. We do regret your experience with the second room temperature and that you found aspects of the room to be dated. We are pleased to note we do have upgrade plans in the pipeline for the not so distant future and will review your feedback in relation to this.
Thank you for choosing the Stamford Plaza Melbourne, we look forward to welcoming you back in the future.
Best Regards,
Karl Unterfrauner
General Manager
我会向任何前往墨尔本出差或游玩的人推荐这家酒店。地理位置很好。服务热情，房间干净。游泳池和水疗中心都很好。哈里的咖啡馆很棒，房间也很宽敞。
Dear Nomad54123237170,
Warm Wishes from the Stamford Plaza Melbourne and thank you for taking the time to review your recent stay with us.
We are delighted you enjoyed all aspects of your stay with us especially regarding our spacious rooms, central location, facilities and thank you for mentioning our friendly service and high cleaning standards. We look forward to welcoming you back in the future.
Thank you for choosing the Stamford Plaza Melbourne.
Best Regards,
Karl Unterfrauner
General Manager
在最近的旅行，我们决定入住斯坦佛广场墨尔本酒店。酒店位置便利，房间宽敞。但是床垫不舒服，而且我们唯一的窗户面对着另一座大楼（你几乎可以触摸到那栋大楼的墙壁）。第二，电视和安全保险箱都坏了。
Dear Mark2travellovers,
Thank you for taking the time to provide us with your feedback.
I am sorry to read that your overall stay did not meet your expectations. As always we value any feedback that can be provided on how we improve our overall product and service offering for our customers.
Thank you again for your time and we sincerely hope we can be of service to you when you're next in Melbourne.
Kindest regards
Karl Unterfrauner
General Manager
这里是参观Flower Show最好的的一个地方，步行很快就会到达购物中心，乘坐电车可以到达Sth Melb mkt。非常漂亮的房间，两张双人床，客厅和厨房是独立的，还有一台电脑。舒服的大丝绒沙发，非常漂亮的玻璃灯。。非常暖心的氛围，特别当外面是风寒冷冻的时候。。。
Dear 512christineq,
Warm Wishes from the Stamford Plaza Melbourne and thank you for taking the time to review your recent stay with us.
We are thrilled you had a comfortable stay with us and that you especially enjoyed our central city location and room facilities. Thank you for your high rating in all areas and we look forward to welcoming you back in the future.
Thank you for choosing the Stamford Plaza Melbourne.
Best Regards,
Karl Unterfrauner
General Manager
酒店很好，办理入住手续方便，游泳池有点小，房间需要换新，但除此之外，最初入住时很满意。早上8点30分，房间正对面有很响的施工声。大声敲打和使用钻头的声音。无法在房间里睡觉或待在房间内。预订前或入住时给出提示，至少是最基础的礼貌。当反馈给接待人员时，回答只是“感谢您的反馈”。 每晚240美元以上不是真的像我们预期的那样，让人失望。
Dear Jason,
Warm Wishes from the Stamford Plaza Melbourne and thank you for taking the time to review your recent stay with us.
We are pleased you enjoyed most aspects of your stay with us and thank you for your high rating in most areas. We regret the disturbance you experienced from the construction work taking place next door, however, and apologise if this wasn't communicated to you prior to your arrival. Although the work taking place is out of our control, we are reviewing the processes we have in place in order to minimise the impact on our guests and regret the disturbance you experienced.
Thank you for choosing the Stamford Plaza Melbourne on this occasion, we do hope to welcome you back again.
Best Regards,
Karl Unterfrauner
General Manager
