Thank you for taking the time to review your stay with us. I will address your concerns in regards to our Breakfast offering, seeking improvement in the delivery service during this important meal period.
Yes we did have painting and new skirts installed in our hallways recently, the works were not impacting access the Hotel rooms and were limited to Business Hours only. Our goal is to complete these works in a timely manner with little disruption of services to our Guests, The new painting along with the recently installed hallway carpets have improved the look of this area with some great feedback coming through.
We do hope to welcome you back very soon.
Thank you for taking the time to review your stay with us. I am disappointed to read that your time with us was below your expectations. I will share your feedback with the respective departments so we can look to improve on our service levels.
We have also made contact with our WiFi provider to ensure that any technical issues have been resolved as we understand the importance of a solid internet connection for our Guests.
Thank you again for your time and we do hope to see you back again very soon.