整体都很好 但比期望中还要没那么好 然后洗澡水压很小!! 最失望的就是这点而已 电视的话有点无聊 希望可以新增投影手机的功能
- 免费Wifi
- 游泳池
- 访问酒店网站
整体都很好 但比期望中还要没那么好 然后洗澡水压很小!! 最失望的就是这点而已 电视的话有点无聊 希望可以新增投影手机的功能
皇冠长廊酒店位于墨尔本市中心的皇冠建筑群,但地理位置并不是这家酒店唯一完美的地方;工作人员、房间、风景,方方面面的结合,让这家酒店成了满分的酒店!客房服务的食物也很美味,这也是一个额外的加分点!
Dear wat2w,
Thank you for taking the time to share your review on TripAdvisor. I am so pleased to hear that your stay with us was so positive and that you enjoyed your room service experience.
We look forward to welcoming you back again soon.
Sincerely,
Shaun D’Cruz
Executive General Manager
Crown Hotels Melbourne
这个酒店的地理位置,现代化的城市风格,以及宏伟的大门,真的无可挑剔。事实总是如此,是这里的人们创造了这样好的一个酒店。房间布置得很好,你所期望的一切都很容易满足。再多几个USB充电口就更好了,因为房间里没有足够的充电口给我的iPad充电。房间装潢很现代化,很干净,有一些漂亮的艺术品。这里最让人失望的是早餐,自助餐种类很少(例如没有蘑菇),只有最普通的饭菜。有些员工的服务也很粗鲁。35美元的早餐也很贵,不值这些钱。如果有咖啡的话,就要加价!我第一天吃饭的时候,早饭真是太差了。第二天我要咖啡时,服务员给了我一杯十分普通的“额外收费”的饮料。更像是路边摊的质量,而不是这个级别的酒店应有的品质。我的咖啡始终没有送来,当我问服务员我的咖啡在哪里——服务员似乎也很不安……皇冠酒店通常比这家酒店好……
Dear Hinanospider,
Thank you for your review following your recent stay. You have raised several concerning points which I have addressed with our management team and shared with the Restaurant Manager.
I hope to have the opportunity to welcome you back in the near
future to reinstate your confidence in our hotel.
Sincerely,
Shaun D’Cruz
Executive General Manager
Crown Hotels Melbourne
8月的一个周五和周六晚上,我们住在一间标准间里。房间非常宽敞,全尺寸的窗户在晚上可以看到美丽的景色,还有墨尔本的灯光景色。接待处的工作人员非常热情,提供了很多信息,那位帮我们从出租车上拿行李的先生也是如此。房间的隔音效果非常好,我们没有听到其他客人的任何声音,更不用说听到街道上的噪音了。浴室的设施很多,质量也很好。酒店有储货丰富的迷你酒吧,如果需要的话,酒吧里有水,茶和咖啡。酒店的位置是非常中心的,离一切都很近,包括餐厅和商场。
Dear Millynsue,
Thank you for your excellent review.
We pride ourselves on our friendly and welcoming service, and I was delighted to hear that my team demonstrated this throughout your stay. I will be sure to forward your kind comments to my colleagues and appreciate you taking the time to share your feedback on TripAdvisor.
We look forward to welcoming you back again soon.
Sincerely,
Shaun D’Cruz
Executive General Manager
Crown Hotels Melbourne
房间非常舒适,是皇冠赌场附属的三家酒店之一。床也很舒适,我们选择了两张大床,靠近南岸,DFO,电影院,餐厅,咖啡厅以及赌场必须提供的一切。
Dear Sue A,
Thank you for your five-star review.
I was absolutely delighted to hear that you had such a positive experience at Crown Promenade Melbourne. I look forward to welcoming you back again soon.
Sincerely,
Shaun D’Cruz
Executive General Manager
Crown Hotels Melbourne
和两个成年人和两个孩子一起来的。女儿在澳大利亚芭蕾舞学校上学,走路12分钟就可以到达。我们定的标准/普通房间舒适整洁。我们的是2张大床。位于皇冠赌场辖区内,其他两个皇冠酒店、餐厅、电影和赌场都是从皇冠大道步行进入的室内通道。游泳池在一天结束时可能会很拥挤(但那是学校放假)。酒店服务非常好,要求额外的毛巾、洗发水/护发素等,几乎没有等待时间。如果住在墨尔本,这将是一家很棒的酒店。
Dear Wade T,
Thank you for taking the time to share your review on TripAdvisor. I am so pleased to hear that your stay with us was so positive and that you enjoyed the close location to the Australian Ballet School for your daughter. I will be sure to forward your comments on to my colleagues.
We look forward to welcoming you back again soon.
Sincerely,
Shaun D’Cruz
Executive General Manager
Crown Hotels Melbourne