Thank you for taking the time to provide your feedback from your one-night stay, it’s great to read that you found our staff to be friendly, and that you enjoyed our apartments and car parking facilities.
Please do not hesitate to contact our team or myself directly if we can assist in any way with future accommodation enquiries, or if we can assist in any way to ensure you receive the best value and opportunities as a valued Accor Plus member.
Thank you for sharing your amazing feedback, it’s so rewarding for our entire team to receive such stunning feedback!
It’s great that our friendly team were able to accommodate you and assist with your booking on such a busy weekend, and that the apartment was to your expectations.
We look forward to welcoming you back on your next trip to Melbourne at Sebel Residences Docklands.
Thank you for taking the time to provide your feedback from your recent stay with us at Sebel Residences Docklands.
I must agree with you that our location on the Docklands waterfront does provide some amazing views, with the Melbourne CBD in the backdrop.
Our spacious apartments do range from one, two- and three-bedroom apartments to provide the most possible space dependent on your stay duration and number of guests, and as you mention all with full kitchen and washing facilities.
We look forward to hopefully welcoming you back again for another enjoyable stay with us in the near future.
Dear Julie G,
Thank you for making our day with your amazing five-star feedback! Our team are also so excited to receive comments such as yours, noting that their high standards of service have been recognised.
We do have some sensational 3-bedroom apartments available in our Sebel Residences Docklands and will definitely also share your feedback regarding the cleanliness of the apartment with our housekeeping team.
We can’t wait to have the opportunity to welcome you back again in the near future for another positive experience!
Thank you for taking the time to provide your feedback, while very disappointing to be made aware of your experience, we do value all forms of feedback.
I do sincerely apologise for the shortfall in service of our partner cafe and can assure you I will follow up directly with management to ensure the service standards are consistent with closure times and communication.
Please do not hesitate to contact me directly if I can assist in any further way, or to discuss your feedback in more detail.
(03) 9641 7500
Thank you for taking the time to provide your simply amazing feedback, its always very rewarding to receive and read such comments.
Our friendly team will be very happy to see your feedback regarding our exceptional service standards, and love that you are now a promoter of our property,
We look forward to having the opportunity to welcome you back again to Sebel Residences Docklands in the near future.