一向是 雅诗阁 的死忠,所以在奥克兰选择酒店就算了索菲特。
位置 : 近码头,环境舒适,但走路去市中心皇后街有点远。
房间方面:面积算大,有一个小阳台,可以看「城市境」,酒店床辱很舒服。
服务 : 一如你对五星酒店的期望。
不要错过酒店的小咖啡室,这是一个户外用餐的好选择。
一向是 雅诗阁 的死忠,所以在奥克兰选择酒店就算了索菲特。
位置 : 近码头,环境舒适,但走路去市中心皇后街有点远。
房间方面:面积算大,有一个小阳台,可以看「城市境」,酒店床辱很舒服。
服务 : 一如你对五星酒店的期望。
不要错过酒店的小咖啡室,这是一个户外用餐的好选择。
Bonjour LoveTravel656123 ,
I was so delighted to read your kind comments following your recent stay with us and to hear that you had a comfortable and enjoyable stay in true Sofitel style. We always value feedback so thank you for taking the time to review your experience in such detail. I am glad that you like our comfortable rooms with balcony and our lovely Viaduct cafe.
Thank you again for your kind feedback and I hope your next stay is as pleasurable as the last one.
Sincerely,
Dakotah Bishop
Guest Relations Manager
我们真的非常喜欢这家酒店,当我们到达酒店的是时候我们被告知我们当选了今天的特别来宾,我们可以升级一个海景房,还给了我们明天早上酒吧免费的饮料和早餐!这真的是个非常棒的惊喜啊因为我们今天很早就离开家坐了很早的航班到这里了!我们散步后回到我们漂亮的房间有一个很美味的蛋糕等着我们呢,提供给我们的客房晚餐服务很有效率食物很美味,第二天的早餐简直太棒了,好多食物供应,也有我们喜欢的鸡蛋,很棒的咖啡和服务员!!爱死这里了!在这里所有的体验是我们新西兰之旅的完美开始!
Bonjour jbparker2,
Thank you for taking the time to provide such a wonderful review following your stay at Sofitel Auckland. We always value feedback and love to hear about our guests' experiences. I am also glad you enjoyed being our guests of the day and our delicious full buffet breakfast!
We cant wait to see you again sometime soon.
Sincerely,
Dakotah Bishop
Guest Relations Manager
2019年8月,我们在索菲特奥克兰高架桥港口酒店住了三晚,酒店非常棒。我们有一个海景房,从这个房间可以看到美丽、宽敞、干净和安静的城市景色。工作人员给我们留下了深刻的印象,他们乐于助人,待人友好。早餐时的工作人员记住了我们的名字和我们喜欢吃的东西。我们在奥克兰也住过几家酒店,但索菲特奥克兰高架桥港口酒店是目前为止我们住过的最好的酒店之一,客户服务是让我们一次又一次回到这里的原因。干得好,谢谢工作人员。
Bonjour Anne Marie J,
Thank you for taking the time to provide such a wonderful review following your stay at Sofitel Auckland. We always value feedback and love to hear about our guests' experiences. I am glad you enjoyed our beautiful room, outstanding food quality , hotel location and were looked after so well by our outstanding team, especially the breakfast team!
We hope to have an opportunity to welcome you back very soon.
Sincerely,
Dakotah Bishop
Guest Relations Manager
我们在这家酒店住了两晚,体验很棒。我们的房间位于五层,从房间看出去是城市风景,并不是海景。不过我们不介意,因为能看到天空塔,视野非常好,每天晚上灯点亮后,非常漂亮。房间现代宽敞,咖啡机、水壶、和小冰箱旁边有一块单独区域,里面有一个小水池,我们很喜欢。床很大很舒服,旁边电视机的位置摆放的很奇怪(唯一的一点小缺点),浴室很大,花洒和浴缸都很棒。洗漱用品也很好。工作人员非常友善且乐于助人,我们很喜欢这里的酒吧,里面有壁炉和咖啡机,早餐在这里吃,感觉很棒。
Bonjour Lee_A_B_1976,
We were delighted to read your kind comments following your recent stay with us and to hear that you had such a memorable stay - thank you for taking the time to write your review.
I was so pleased to hear that everything exceeded your expectations, and my colleagues looked after you so well. It is always so pleasing to receive feedback that we got things right.
Once again, thank you for your feedback and I hope to welcome you back again very soon to enjoy another wonderful Sofitel experience!
Sincerely,
Dakotah Bishop
Guest Relations Manager
服务生非常亲切,房间也还满整齐干净的,但价格并不算便宜,一晚折合台币大约七八千块,感觉应该可以住到更高水准的地方。
Bonjour TiNa Tsai,
We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
With Warm Regards,
Dakotah Bishop
Guest Relations Manager
美妙的风景,可口的食物和友好的员工及服务。我被这个酒店的每一处细节和装修所折服。优良的地理位置,你可以非常容易找到它,并且酒店离市里的每个地点都非常近,完全物有所值。
Bonjour AbbyMorganUK,
We were delighted to read your kind comments following your recent stay with us and to hear that you had such a memorable stay - thank you for taking the time to write your review.
I was so pleased to hear that everything exceeded your expectations, and my colleagues looked after you so well. It is always so pleasing to receive feedback that we got things right.
Once again, thank you for your feedback and I hope to welcome you back again very soon to enjoy another wonderful Sofitel experience!
Sincerely,
Dakotah Bishop
Guest Relations Manager