我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (1,379)
筛选点评
1,379 条结果
旅行者评分
303
492
335
123
126
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
303
492
335
123
126
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 1,379 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月7日的点评

我和家人分别在这里入住了两次。酒店告诉我们得在别的地方找停车位,所以我们不得不带着一个大哭大闹的婴儿在附近多开了一个小时的车。房间很旧。水槽和淋浴间还有黑头发。水槽没有塞子。我们想要离开时,有人在我们的停车位前停车堵住了我们,结果旅馆的工作人员出面解决,提供了30美元一晚的停车费。再也不会来了,我通常都很容易满足的。

感谢 ReviewerVR
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.nz 查看原文
VRGroup,VR度假酒店 的 Front Office Manager,回复了这篇点评2019年7月11日已回复
Google 翻译

Dear Valued Guest

Thank you very much for your valuable feedback. I am sorry to hear that your stay was not up to your expectations.
We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. We at the hotel try our best to avoid any discomfort. However we make every effort to provide a high degree of customer service to all our guests.
We would request you to kindly book a car park in advance to avoid any inconvenience.
We are looking forward to welcoming you back at our property and hope we can enhance your experience during your next visit to Auckland.

Regards,
Harshna.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月13日的点评

作为礼物,我决定让我哥哥在这家酒店住一晚,但是因为我的信用卡和客人的名字不匹配,他们想让我把我的信用卡两面的照片和身份证照片发到他们的邮箱里。当我指出这很不妥之后,他们同意让我哥哥给看照片,我甚至在他办理入住的时候,给他们发了一封授权邮件。他们试图要他交250美元的押金,因为他没有我的信用卡。我只是想让他住一晚,而且我这辈子还从来没有付过这么麻烦的账!

感谢 feistykiwichick
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.nz 查看原文
VRGroup,VR度假酒店 的 Front Office Manager,回复了这篇点评2019年7月11日已回复
Google 翻译

Dear Valued Guest,

Thank you very much for your valuable feedback. I am sorry to hear that your stay was not up to your expectations.
We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. We at the hotel try our best to avoid any discomfort. However we make every effort to provide a high degree of customer service to all our guests. The issue which was raised in your feedback that will help us to improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address.

Warm regards,
Harshna.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月29日的点评 通过移动设备发表

我们住这家酒店每晚支付了不到60美元,位置很优越!我们的房间有一个大冰箱、微波炉等等。那晚我们得到了点心类的食物,就成为了我们的免费早餐。我对价位和位置很满意!它距离公共汽车总站和天空之塔很近。

感谢 Nissins
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
VRGroup,VR度假酒店 的 Front Office Manager,回复了这篇点评2019年7月12日已回复
Google 翻译

Dear Valued Guest,

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable.

Please stay in touch with us and we look forward to welcoming you again in the near future!

Warm regards,
Harshna

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月14日的点评

我们在这里住了六晚,位于市区中心,靠近Aotea中心。房间看起来和照片里不是很像,但是估计大多数的酒店照片都这样。床很舒服,但是在一个凹室里,床右边很难过去,我们必须把床推了一点才能到右边去。冰箱大小正好,烤盘,烤箱,洗碗机,茶具,咖啡机,当然还有洗衣机,烘干机,早餐有麦片,烤面包,牛奶,黄油酱,果汁,房间保留一整晚到第二天早上。房间有点过时,有的地毯脏了一些,但是还能接受。我们的房间不是无障碍的。

感谢 paulfA7751LG
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.nz 查看原文
VRGroup,VR度假酒店 的 Front Office Manager,回复了这篇点评2019年7月12日已回复
Google 翻译

Dear Valued Guest,

Thank you for taking the time to review our hotel! We are happy to know that our location has the positive attribute of your stay. The issue which was raised in your feedback that will help us to improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. We look forward to welcoming you back in the near future.

Warm regards,
Harshna

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月6日的点评 通过移动设备发表

虽然我只在这里住了一个晚上,但是我在这里过得非常愉快。酒店的房间很好,工作人员也很友好。这是一家非常棒的酒店,我一定还会住在这里的。对了,前一天晚上酒店为我提供的早餐也很棒

感谢 darrenhillhouse1990
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.nz 查看原文
VRGroup,VR度假酒店 的 Front Office Manager,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear Valued Guest,

We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and good experience with us. It's nice to know that you liked our staff and their approach towards customer delight, we take pride in that.
I shall certainly convey your compliments to all our staff. Thanks for complimenting about the location as well as the breakfast service of our hotel. I hope your trip back home was fine.

We now look forward to your next stay with us.

Regards,
Harshna

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评