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1 - 6 条点评,共 292 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月12日的点评

多年前我们第一次去奥克兰,就顺道来了这家酒吧。热情好客的年轻酒吧服务员帮了大忙,饭菜很快就送到了,非常好吃。我丈夫还在喋喋不休地谈论他第二天在那儿吃的午饭。我们喜欢这里的气氛,这让我们想起了一家真正的酒吧。我们下次旅行一定会回来。

感谢 Penne A
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ShakespeareNZ,莎士比亚酒店 的 Owner,回复了这篇点评2019年8月22日已回复
Google 翻译

Greetings Penne.

Thank you for dining with us and experiencing a living history, we sincerely appreciated your wonderful feedback. We are glad the iconic Shakespeare Hotel with its 120 years of rich history and character, and the team delighted you. Please convey our warm regards to your husband. We look forward to welcoming you back at the hotel.

Meanwhile, please feel free to let us know if we can be of assistance to look after any of your friends or family members travelling to Auckland in the near future.

Warm regards,

The Shakespeare NZ Team

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月21日的点评 通过移动设备发表

我不喜欢挑一个地方的刺儿,虽然它只是个酒店,但这家酒店真的很差。房间非常小,不舒服,没有空调,没有电梯,甚至当你有提前办退宿手续,都没有员工帮助,你拖着两个星期的行李,在闷热的楼梯井里爬了四段楼梯(我们的亲身的例子)。你甚至连最基本的设施都没有,比如房间里只有一个插座,浴室里只有一盏昏暗的小灯。我很感激他们没有假装自己很好,但即使是像我们那样住上一晚,我们也恨不得赶紧离开那里,越快越好!

感谢 chrishH6459WP
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ShakespeareNZ,莎士比亚酒店 的 Owner,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear value guest,

Thank you for staying with us and your feedback. We are sorry to hear few things did not please you in the room type you booked. We take the guest feedback seriously and we can assure you that the quality standards you noticed in the particular room are not the norms at The Shakespeare. Your feedback has been taken on board and necessary actions being taken to avoid reoccurrence.

We look forward to welcoming you back again and changing your experience in a different room type.

Warm regards,

The Shakespeare Team

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月1日的点评

2018年12月底住在这家酒店。酒店的房间很脏,不仅表面很脏,彻头彻尾全部都很脏。所有的表面都是灰尘,有些是厚厚的灰尘。地板上还有之前客人的物品,所以打扫的也不是很好。浴室里有污水和下水道的气味。当我向员工投诉时,他们很粗鲁,说“总会有一点灰尘”。从来没有见过经理。最后终于他也承认房间不达标,承诺12月底退款,但是我们至今未收到。在1月底还追踪过。目前3月初还是什么都没有。尽可能避免吧

感谢 MR1531
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
ShakespeareNZ,莎士比亚酒店 的 Owner,回复了这篇点评2019年3月16日已回复
Google 翻译

Dear valued guest.

Thank you for staying with us. We are sorry to hear nothing pleased you whereas a large number of valued visitors and guests from worldwide enjoy NZ's iconic hotel setting in a heritage classified building that is so rich with history and character, renowned for boutique accommodation rooms, the oldest microbrewery pub on site, and a historic restaurant that is so unique offering one of the best food and drinks in town in ambience, live kitchen and gallery, and above all our central location in Auckland CBD. Shakespeare Hotel Auckland is celebrating 120 years of serving Kiwis and tourists.


We understand the key issue appeared about the refund due to personal preferences. As advised earlier, since your booking was made on a third party agent website, it was to be processed by them only not the hotel. However, in order to assist you and going the extra mile, our Manager has recently arranged the refund processed for you.

Apologies for the inconvenience caused if any.

Warm regards,

The Shakespeare NZ Team

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月27日的点评 通过移动设备发表

这家酒店拥有自己的啤酒厂。入住这里的客人在餐饮和酒水方面会有20%的折扣。唯一的缺点就是通往某些客房的楼梯数量。工作人员非常热心。酒店的位置特别棒,游览奥克兰很便利。步行只需要5分钟就能到海港以及很多各式餐馆。

感谢 David R
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
ShakespeareNZ,莎士比亚酒店 的 Owner,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear valued guest.

Thank you for staying with us and experiencing a living history at the iconic Shakespeare Hotel with 120 years of history and character. We appreciated your feedback. We are glad the central location in the heart of Auckland CBD, and our team delighted you.

Unfortunately, being it a classified heritage building built in 1898, there is no elevator. The beautiful stairs leading to the restaurant and the rooms have been a great attraction over the decades.

We look forward to welcoming you back at the hotel.

Warm regards,

The Shakespeare Team

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月9日的点评

我们因为它的名字而停下来看看,因为它自称是新西兰最老的手工精酿啤酒。我们没有在这里住也没有在这里吃饭,只是快速喝了啤酒。跟酒保好好聊了天,他们都很友好。

感谢 Ali N
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ShakespeareNZ,莎士比亚酒店 的 Owner,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear valued guest.

Thank you for your feedback and experiencing a living history at the iconic Shakespeare Hotel with 120 years of history and character. We appreciated your feedback. We are glad the central location in the heart of Auckland CBD, and our team delighted you.

We look forward to welcoming you back and enjoying a great food at our historic restaurant upstairs that offers a unique ambiance, a live kitchen and gallery.

Warm regards,

The Shakespeare Team

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年12月15日的点评 通过移动设备发表

我喜欢这个地方和这里的环境。它酿造自己的啤酒,在奥克兰这是它独特于其他酒吧的地方。最好的时间是周一至周四的欢乐时光。5美元很便宜。我喜欢在这个地方和朋友聚会,一定会再去的。

感谢 anuppal2017
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
ShakespeareNZ,莎士比亚酒店 的 Owner,回复了这篇点评2019年5月7日已回复
Google 翻译

Greetings valued guest.

Thank you for staying with us and experiencing a living history, we sincerely appreciated your wonderful feedback. We are glad the NZ's oldest Microbrewery pub and iconic Shakespeare Hotel with its 120 years of rich history and character, and the team delighted you. Our multi-lingual and friendly team goes the extra mile to ensure the guests enjoy their stay with us. We look forward to welcoming you back at the hotel.

Meanwhile, please feel free to let us know if we can be of assistance to look after any of your friends or family members travelling to Auckland in the near future.

Warm regards,

The Shakespeare NZ Team

举报业主不当回复
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