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1 - 6 条点评,共 1,176 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月26日的点评

绝佳的住宿地点。我们的套房很干净,有两间卧室,非常适合家庭入住。我们乘坐飞机来到惠灵顿,酒店位置很棒,可以步行到达所有地方。我最喜欢的是,这里还有一个厨房,而不仅仅是泡茶和煮咖啡的机器。 沙发非常舒适,适合放松。因为我们只住几晚,不需要洗衣机和烘干机,但如果需要,这些设施非常方便。 酒店还设有健身房。我们来这里参加维多利亚大学的开放日,从酒店步行过去很方便。

感谢 The4GrahamTravelers
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CWLG-GM,惠灵顿城市生活酒店 的 General Manager,回复了这篇点评2019年8月26日已回复
Google 翻译

Dear guest,

Thank you for choosing to stay with us and sharing your most positive review of the CityLife Wellington.

I am delighted to hear that you had a wonderful experience and everything was fabulous.

We look forward to welcoming you back in the near future.

Regards,
Oytun Cevik
Hotel Manager

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月15日的点评

惠林顿城市生活酒店完美贴合了我商务之旅的所有要求,而且它的地理位置也极其适合放松休闲的旅客。装饰、清洁和服务标准都极其出众。强力推荐给那些眼光挑剔的客人。

感谢 Ross B
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CWLG-GM,惠灵顿城市生活酒店 的 General Manager,回复了这篇点评2019年8月16日已回复
Google 翻译

Dear guest,

Many thanks for choosing to stay with us and sharing your such positive feedback.

I am thrilled to hear that you had a wonderful experience and we exceeded your expectations.

We look forward to welcoming you back to CityLife Wellington in the near future.


Kind regards
Oytun Cevik
Hotel Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月7日的点评 通过移动设备发表

我被升级到两间大卧室的房间,住了一晚。这似乎是一个不错的额外福利,但主要的暖气设备噪音大得可怕,不会加热,所以整个晚上的房间都很冷。第二,房间里的壁式加热器也没有加热。冰箱里整夜都有奇怪的嗡嗡声。总的来说,房间已经破旧不堪,急需重修,沙发上有污渍等。当我在早上退房提到这些问题时,我得到的只是一个“对不起,先生”和一个茫然的眼神。酒店后来发邮件给我说,他们想要我的反馈,只给了猫途鹰网站链接,所以我在这里描述……非常方便的位置,对我来说,马路对面就是办公室,但遗憾的是,我不会回去。

感谢 Simon W
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CWLG-GM,惠灵顿城市生活酒店 的 General Manager,回复了这篇点评2019年8月8日已回复
Google 翻译

Dear Simon,

Thank you for choosing to stay with us and sharing your feedback.

I understand our Front Office Manager has already been in touch with you in regards to your feedback today and I am deeply sorry to hear about your negative experience here at the CityLife Wellington. We strive to achieve the highest guest experience at all times and this was very disappointing for us to hear. Those areas of the rooms ideally should have been inspected prior to your check in to ensure that we present the room to the highest standards possible. I have shared your feedback with our Housekeeping Manager and Maintenance technician to investigate and remedy those areas to prevent any future re-occurrences.
While we recently completed full refurbishment in our kitchen and bathrooms, we are currently reviewing our plans to extend this to the rest of the rooms which will take place very soon.
I also would like to apologize on behalf of my team the way your feedback was handled on departure which we will review immediately with the team member involved to improve those areas of our service and provide further training where necessary.

Once again, please accept our sincere apologies for any inconvenience that may have caused and we look forward to welcoming you back to CityLife Wellington in the future to provide you with a better service.


Regards
Oytun Cevik
Hotel Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月16日的点评

在市中心的绝佳位置,房间温暖,干净,布置地很好。职员们都为他们的工作感到开心骄傲。客房服务的职员很好相处,他们在自己要做的事情上非常专业。毫无疑问一定会再来这里。

感谢 Meatpie40
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CWLG-GM,惠灵顿城市生活酒店 的 General Manager,回复了这篇点评2019年7月16日已回复
Google 翻译

Dear guest,

Thank you for staying with us and sharing your wonderful feedback.

I am delighted to hear that you had a great experience and that the team was outstanding in providing you the best guest services throughout your stay which we strive to achieve at all times.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月7日的点评

我们所住的两房公寓空间很大、干净、舒服,并且浴室里面配有洗衣机和烘干机,对我们一家四口住在惠灵顿这几晚来说简直完美。酒店的位置很好,如果你想去探索这座城市的话,酒店去哪里都很方便。我们绝对会再住着这里。附近有很多吃饭的地方可以选择,但我建议试试那家在布兰登路的法国餐馆Cafe Breton,距离酒店2分钟路程。

感谢 Amanda P
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CWLG-GM,惠灵顿城市生活酒店 的 General Manager,回复了这篇点评2019年7月7日已回复
Google 翻译

Dear Amanda,

Thank you very much for choosing to stay with us and sharing your most positive feedback.

I am delighted to hear that you found the room spacious, clean and comfortable with all the facilities which exceeded your expectations.

We hope you find time in the future again to stay us with us.

Kind regards
Oytun Cevik
Hotel Manager

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此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月24日的点评 通过移动设备发表

这家酒店是一流的!干净的房间,宽敞的家庭套房,浴袍很不错,有免费的Wi-Fi。我在商务中心需要他们帮忙打印电子邮件。前台接待的工作人员为我们提供了服务,还把打印好的文件送到了我的房间。接待人员很友好,对用餐和旅游的地方也很了解。健身房配备了很好的器械和负重哑铃。在健身房还可以看电视和收听收音机。我们肯定还会来这里住。

感谢 829tracym
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CWLG-GM,惠灵顿城市生活酒店 的 General Manager,回复了这篇点评2019年6月24日已回复
Google 翻译

Dear guest,

Thank you for choosing to stay with us and sharing your wonderful review.

I am delighted to hear that we exceeded your expectations.

Thank you also for recognizing the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.

We look forward to welcoming you back to CityLife Wellington in the near future.

Kind regards
Oytun Cevik
Hotel Manager

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