作为国际连锁的5星酒店,重新装修后的惠灵顿洲际确实不错,豪华房型的房间大,两张双人床,提供免费的胶囊咖啡及T2茶包。地理位置得天独厚,过马路就到码头,走路3分钟就到Lambton Quay, 吃喝玩乐应有尽有。酒店的自助早餐还行,其它配套设施完善,周五六日大堂吧还有英式下午茶。
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- 011 64 4 802 8900
- 游泳池
- 餐厅
- 客房服务
- 酒吧/大堂
作为国际连锁的5星酒店,重新装修后的惠灵顿洲际确实不错,豪华房型的房间大,两张双人床,提供免费的胶囊咖啡及T2茶包。地理位置得天独厚,过马路就到码头,走路3分钟就到Lambton Quay, 吃喝玩乐应有尽有。酒店的自助早餐还行,其它配套设施完善,周五六日大堂吧还有英式下午茶。
这家酒店位于惠灵顿市中心,酒店非常方便,步行就可以到达大部分地区。这里的房间很舒适,服务也很好。另外酒店离机场也不远。总的来说,这里非常方便而且物有所值。
Dear GPU1964,
Thank you for your feedback.
We appreciate you choosing to stay with us during your visit to Wellington.
We are delighted to read you like the location, right in the heart of the city.
We strive to make each stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us.
We use feedback such as yours, to continuously make changes to improve our guest experience.
We hope that you will give us the opportunity to serve you again in the future.
Warm regards,
InterContinental Management Team
我在这家酒店住得很愉快。所有的酒店员工都很棒,清洁工把我儿子的玩具都收好放在床上。太可爱了!酒店略显陈旧但是很干净,我们需要的东西都齐全。自助早餐很棒,门卫表现很好。
Dear KendraM467,
Thank you for your lovely feedback.
We appreciate you choosing to stay with us during your time in Wellington.
Thank you for taking the time to share your experience.
We strive to make each stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us.
We hope that you will give us the opportunity to serve you again in the future.
Warm regards,
InterContinental Management Team
我是通过预订的方式订的酒店,尽管我是黄金会员,但是系统依然不允许预订。这家酒店很旧。房间里的热水器不工作,我请求他们来维修,但由于是周末,他们只给我提供了两天的饮用水加热器,尽管我要求前台要么维修要么更换房间。此外,因为一些原因热水锅炉停了但是也没有通知房间里的住客。我不得不把这个问题交给旅馆经理,让他去修理暖气。这家酒店地理位置优越,但几乎不提供任何一家洲际酒店应该有的服务。如果你还是要花费同等的价格,那就另找一家酒店吧。
Dear ahamida,
Thank you for your feedback.
The team and I appreciate you staying with us during your recent visit to Wellington.
Thank you for taking the time to share your experience.
However, please accept our sincerest apologies for the disturbance you have experienced
during your stay
Reviews like yours are very valuable as they enable us to target areas we need to improve on.
Rest assured that these issues will be looked into and will be forwarded to concerned departments.
We value you as our guest and hope to accommodate you again for a chance to provide you
with a much better experience.
Sincerely,
InterContinental Management Team
我们在北岛露营了几日,在坐轮渡的前一晚预定了这里。不论是看所有的娱乐节目还是去餐馆或者商店都非常方便。价格很优惠,而且包含早餐,但是需要把我们的露营车停在酒店外面。房间和休息区都很好,在露营了两周之后住在这里感觉相当豪华并且舒适惬意。
Dear KateWhetren,
Thank you for your lovely feedback.
We appreciate you choosing to stay with us very recently whilst in Wellington.
We are delighted to read you enjoyed your time here.
Please know your feedback is extremely valuable to us.
A positive guest experience is something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.
Warm regards,
InterContinental Management Team
酒店很好,位于中心地段,到很多地方都很近。客房很好,门童非常热情的为我们要去的景点指路。有一个小小的不满是,我们入住的时候已经很晚了,前台有点咄咄逼人的要给我们升级到很贵的套房,但被我们拒绝了。如果客人入住的时间很晚,而酒店还有很多空房,只要给客人免费升级客房就好,毕竟房间空着也是空着。除此以外,住的都很好,酒店位置便利,我下次还会住这里。
Dear scoot1,
Thank you for your feedback.
The team and I are pleased you chose to stay with us during your visit to Wellington.
We strive to make each stay as pleasant and comfortable as possible
We apologize that your recent stay did not meet expectations.
We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Sincerely,
InterContinental Management Team