Kia ora, thank you for taking the time to reivew the Grand Mercure Monaco. We appreciate your feedback. E noho ra, be well.

Dear Livingthedream999

Thanks for your review/feedback, it's much appreciated; firstly, it was great to read that you found your room/apartment spacious and clean, and our staff friendly.

Directly across the road from the hotel is a pub which also serves meals, and up the road (about a 20 minute walk each way) is the Stoke shopping centre which features a number of restaurants, cafes, another pub and takeaway food outlets. So there most definitely alternative options for dining even if one does have a car (but are prepared for a little walking).

We beg to different about the restaurant menu being 'limited'! The current menu offers 6 'small bites' (starter course), 6 choices of 'sharing plates' (large main courses), a feast option designed to be shared by two or three people, a choice of 7 side dishes and finally 6 options for dessert, plus a cheeseboard option and an extensive beverages list. However, great to know you enjoyed the food you had.

Our apologies that noise from the road, and in the restaurant, and the lack of air-conditioning made your staff uncomfortable.

Once again, thanks for your feedback.

Warm regards
Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco

Dear Marcin2707

Thanks for your feedback/review following your recent stay, we appreciate you comments.

I do hope you enjoyed your stay with us, our bike hire option is popular with many of our guests, some of whom choose to go out and explore the Tasman Great Taste trail which passes directly in front of the hotel. Our rooms aren't all small, they vary in size from 19m2 (our Cosy and Seaview rooms), to our 50m2 Garden and Laneway suites, and our largest cottages and terrace houses are 80m2.

We have recently begun a programme of improvements which includes new and improved lighting, new furniture, fixtures and fittings and a repaint.This refurbishment is underway, however it will take us some time to roll this out across all our rooms, but we're confident that the changes will provide a more contemporary look and feel to the rooms.

The restaurant menu features six choices of starters ('small bites'), a choice of six larger courses ('sharing plates'), a sharing platter option (which is designed for 2 or 3 people to share), a choice of 7 side dishes to accompany the mains, followed by six different dessert dishes to choose from, plus a choice of cheeses. All of which is accompanied by an extensive beverages list. So, I'm not sure that I'd call that a "very limited" menu!

Once again, thanks for your feedback, we hope to see you again in due course.

Warm regards
Nick, on behalf of the entire team at the Grand Mercure Nelson Monaco