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“他们把我没点的东西记在账上了”

Papa's Living Restaurant
克鲁姆洛夫排名第7 (共133家美食)
卓越奖
价格区间: US$8 - US$20
菜系: 各国料理
更多餐厅详细资料
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氛围类别: 景观餐厅
用餐选择: 宵夜, 可预订
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年8月30日点评 通过移动设备发表

所有的都很棒,除了我要付钱的时候,女服务员在账单上犯了个错,然后他们想让我多付钱。甚至在他们解决了票据给了我们一张新的以后,他们说那是我们的错,我们撒了谎,的确点了单。作为一个顾客,我不愿意为没点的东西付钱,也不愿接受服务员叫我骗子这样的羞辱,如果他们弄混了订单,那是他们的责任来纠正。

感谢 Salvador O
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
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123 - 127 条点评,共 1,872 条

2016年8月21日点评 通过移动设备发表

主厨推荐餐点非常的优,推荐的本地产的白酒也不错,如果不喜欢捷克本地餐点的话,这家餐厅是不错的选择,不会有踩到地雷的风险!

感谢 LcM50
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年8月16日点评 通过移动设备发表

他们说要wifi就进店里,要吃饭再回来自己的桌边。然而,当我想要连上wifi时,他们不跟我打声招呼就把我的位置挪到昏暗又看不到河景的室内。我甚至改签了去布拉格的大巴,因为我喜欢餐馆望出去的风景,还想欣赏着美景悠闲地吃顿饭。但是他们怎么能不经过我同意也不问我一声就动我的东西?我很失望最后都气哭了。他们毁了我的Chesky行,给我非常差的印象。他们满脑子只有钱和生意。多讨厌又荒谬的地方呀

感谢 jul2016
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ondra B,Papa's Living Restaurant 的 Vlastník,回复了这篇点评2016年8月29日已回复
Google 翻译

Dear madamme, I would like to add other point of view to this situation and add few things you did not mention.

First of all, you did not mention that before you came, you called to the restaurant twice, trying to find the way there. However my colleague tried to explain you the way, finally he went out for you to find you and bring you personally, half way to the town square and back. Before he left the restaurant, he reserved one of last free tables on the terrace for you.

After ordering a meal and drink, you asked for wifi and internet connection. I replied that I was very sorry, that internet connection was not working. Which dissapointed you, how is that possible. My reply was that the restaurant is not obliged to provide internet, it is not internet cafe.

While you got your meal you bite it twice or three times and told us, that you needed to go to find internet connection somewhere else and disapeared, leaving all your belongings (purse, medical pils, sunglasses, powerbank, keys) at the table. After you left, we kept the table for 15 mins. In another 15 mins, we had to reject two other pairs, one family and one regular customer, who all had to be rejected from table, which was occupied by someone who was somewhere outside the restaurant. So we waited another five minutes and decided to move everything to the free table in the restaurant. Can you please tell me, how we should have asked you, while you were somewhere out?

When you came back, you were upset and crying, that is true. You also said that you would not finished your meal as well as not pay the bill and you left the place.

I regret that it had finished like this, but on the orther side, we need to know how to manage our tables. One table left "unused" for more than 30 mins is just unfair in comparison to other guests who wanted to enjoy the same view like you. And you, by your leaving, made that impossible and moved staff of the restaurant to very discomfort situation.

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Tripadvisor 中国会员
2016年8月11日点评 通过移动设备发表

用餐日期:2016年8月
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年7月20日点评

我们专门到这里吃了午餐,是因为看到游记攻略上的推荐,确实这里没有让我们失望。餐厅就在河边,我们正好赶上一个阳光明媚的春天,因此,选择室外的河边就餐。无论是西红柿汤,还是蓝起司和芥末奶油沙司烤火鸡胸肉,配上比尔森啤酒和雪碧,都超级好吃!每一样都很好吃,每一桌的客人都在赞不绝口。价格也很实惠,这一点给餐厅的好评价也加了分。地段,食物和价格!!!!!

感谢 JimTSalem
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文

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