这是一个非常大的酒店。我们的房间很大,维护良好。看起来和网上的照片一致。有免费WiFi,但没有在餐厅吃饭,因为相对于酒店外的地方,它似乎非常昂贵。员工很乐于助人,但对于跟进我们的要求有点慢。(电视遥控器没有电池。把它待到接待处被替换,他们说会把遥控器送回房间。但两个小时后,我又回来了,他们很快找到了电池,把它还给了我。对服务延迟没有解释!)更多
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这是一个非常大的酒店。我们的房间很大,维护良好。看起来和网上的照片一致。有免费WiFi,但没有在餐厅吃饭,因为相对于酒店外的地方,它似乎非常昂贵。员工很乐于助人,但对于跟进我们的要求有点慢。(电视遥控器没有电池。把它待到接待处被替换,他们说会把遥控器送回房间。但两个小时后,我又回来了,他们很快找到了电池,把它还给了我。对服务延迟没有解释!)更多
显示较少Dear guest,
thank you very much for your review here on Tripadvisor.
I am happy to see that you were overall satisified with stay in our hotel, however I am sorry for the slower reaction to your remote control batteries request, I have discussed the matter with Front Office Manager to improve the timing of our services.
Please kindly note that the prices in our restaurant are fully comaparable or even lower to other hotels of our category in the area.
Thank you very much again for your comments and we are looking forward to welcome you back with us again soon!
With kind regards,
Filip Vlach
Operations Manager
作为酒店的常客,我非常喜欢酒店的设计。简约而优雅。特别是行政和高级客房宽敞舒适。早餐的选择丰盛。我也喜欢酒店里漂亮的健身房,有像样的设备和高效的空调。老城区和主要城市景点步行即可到达。我获得了卡夫卡套房的升级,这真是太棒了。
Dear Guest,
We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Thea Palmer
Front Of House Manager
这家精品酒店在一座历史建筑中,最初是一家保险公司,卡夫卡在那里工作了14年。这家酒店位于市中心,但在一条安静的街道上,所以噪音可以控制在最低限度。我预定了一间标准的房间,因为我的贵宾等级,所以被升级到了行政房间,并享受了欢迎饮料券和舒适的服务。房间很宽敞,天花板很高,很现代,我在这里睡得很香。如果你像我一样是 Sofitel和MGallery的粉丝,那么这家酒店就是他们在布拉格的唯一酒店,不容错过。总的来说,我对我的住宿很满意。
Dear Guest,
We very much appreciate your comments regarding your stay at the Century Old Town Prague - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Thea Palmer
Front Of House Manager
市中心的历史遗迹酒店,提供非常棒的客房、早餐和非常好的位置,酒店就坐落在帕拉迪姆购物中心旁,到瓦尔塔瓦河只需步行的距离,电车站就在酒店旁,距离赌场和夜总会距离非常近。
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Thea Palmer
Front of House Manager
这里的房间非常干净整洁。 在办理入住手续时,工作人员似乎很友善。 我会推荐在这里住,虽然房间有点小,但干净,而且服务友好。 我唯一的不满意的地方是我们预先预定了一个旅行团,当导游到达我们的宾馆时,工作人员不会帮助他们,因为我们没有预订前台。 可能是考虑安全问题,但他们可以用门铃通知我们的房间啊。 尽管这是个小问题,但这里还是值得留下来。 如果你的预定包含早餐,那也值得一提,因为这里的早餐非常实惠。
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,