Dear KuoLun1982,
Thank you for taking the time to share your recent experience at the Courtyard by Marriott Prague Airport with us.
We very much appreciate your comments, your feedback is of up most importance to us and allows us to continue to improve our services and product to ensure the satisfaction of valued guests like yourselves is guaranteed.
We were concerned when receiving your comments and we are sorry to hear that your stay with us was not to your satisfaction and we did not meet your expectations.
We are however delighted you did enjoy the location of the hotel and our service overall.
Once again, we appreciate your feedback and we always take this on board as it is the only way to ensure we can improve in the future.
Kind regards,
David Hanus
Operations Manager