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1 - 6 条点评,共 6,679 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月20日的点评

在布达佩斯,我住在链桥索菲特酒店一楼的102号房间,房间非常棒。相当大的房间,浴室在左边,然后是一张巨大的双人床,上面有蓬松的枕头;有一张沙发,一张桌子,那就是桌子,还有一台平板电视。有一个摆满酒精饮料的迷你酒吧,我没碰,加上一些火星棒,还在那里,还有几罐巧克力花生和辣味花生,我确实碰过,后来有人问我“你有从迷你酒吧里拿东西吗?”浴室很舒适。那里有我需要的一切,甚至还有两个淋浴间,一个在浴室里,另一个在一个独立的淋浴间里。这个房间唯一的问题就是水槽的塞子,老是关着。我不得不用手指把它撬开,试了一两次,但一两天左右,它还是装满了水。甚至连客房服务员都懒得把它倒空,所以只能靠我了。最好随时把塞子拔掉。然而,这家酒店最让人讨厌的地方是电梯。他们使用房间的钥匙卡来运行——这从来都不是一个好主意——而且有点小题大做。我曾经有过一两次这样的经历:我在努力让电梯正常工作的时候,却发现电梯要去别的地方接别的客人,于是我只能说:“哦,这不是我的楼层。”真差劲。有一个游泳池,我没用过,还有一个健身房,我没去过,外面有一座城市,我从来没见过,尽管我以前去过布达佩斯,在以前的几次旅行中,我走过了所有地方。餐厅供应的食物很好。有一天晚上,我吃了晚饭,非常享受。早餐也很好,所以总的来说,一家完美的酒店,位于市中心,就在所谓的链桥旁边,是探索城市的理想地方。去那里吧,你不会失望的。

感谢 MatthewMoggridge
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Erika_Kollar_Sofitel,布达佩斯链桥索菲特酒店 的 Guest Experience Specialist ,回复了这篇点评2019年10月28日已回复
Google 翻译

Dear Matthew,

Thank you so much for your positive feedback and for taking the time to share your experience about your stay at the Sofitel Budapest Chain Bridge in such great details.
We are vary happy to hear that overall you had a pleasant stay with us and were satisfied with the comfort and the facilities of the room. It is glad to hear as well that you enjoyed the delicious dinner in our Paris Budapest Restaurant, just as the wide selection at the breakfast. We do agree with you, the location of our Hotel is just ideal to explore this amazing city easily!
However, we are truly sorry to read about your inconvenient experiences regarding the sink in the bathroom and the elevators, that we would like to sincerely apologize for. I would like to reassure you that we forwarded your comments to the respective head of department in order to take appropriate measures and improve our services.
Thank you very much for recommending us and we hope to see you again very soon for your next stay in Budapest!

Yours sincerely,
Erika Kollarova
Guest Experience Specialist

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月29日的点评 通过移动设备发表

我和我朋友在距离布达佩斯链桥布达方向一街区的地方住了五天。酒店可以看到迷人的布达城堡,议会和Danube河。有很多东西可以看,有很多餐厅可以吃。我很推荐这里,可以在这里打发时间。

感谢 antMiami_Florida
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月3日的点评 通过移动设备发表

酒店的位置非常好,靠近铁路桥,所以你可以很容易地走到布达佩斯酒店的另一边。我们房间的景色美极了。房间很干净,足够一对夫妇住。员工和早餐也不错。如果我们再来布达佩斯,我们还是会住同一家酒店。

感谢 JasTheVoyager
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.tr 查看原文
Erika_Kollar_Sofitel,布达佩斯链桥索菲特酒店 的 Guest Experience Specialist ,回复了这篇点评2019年9月9日已回复
Google 翻译

Dear Guest,

We very much appreciate your comments regarding your stay at the Sofitel Budapest Chain Bridge. It is with pleasure to know that you enjoyed the excellent location of our hotel and the amazing view of the Chain Bridge and the Danube.
We are more than happy to read as well that you were satisfied with the comfort and cleanliness experienced.
Thank you for recommending us, and we sincerely hope to have the pleasure to welcome you back in the near future.

Sincerely yours,
Erika Kollarova
Guest Experience Specialist

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月29日的点评

地理位置很好,但是酒店不怎么样。我们的套房有最好的视野,但仅此而已。淋浴是堵着的,水槽也是堵着的,我们叫了维修人员,他及时赶到了,但没有修好淋浴器,只修好了水槽。套房的门不能从里面锁上,所以我们再次打电话给维修部,他告诉我们这把锁“坏了”,明天会有人来修理它,这从没发生。我们有“请勿打扰”的标志,但有两次有人不敲门就进入我们的房间,这非常令人不安。早餐一般般。真的很伤心,因为我们喜欢索菲特连锁酒店,但这家一点也不喜欢。

感谢 Melba925
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Erika_Kollar_Sofitel,布达佩斯链桥索菲特酒店 的 Guest Experience Specialist ,回复了这篇点评2019年9月2日已回复
Google 翻译

Dear Melba,

I would like to thank you for choosing Sofitel Budapest Chain Bridge as well as for taking the time to tell us about your experiences. It is glad to hear that you were satisfied with the view to the Chain Bridge and the Danube river.
However, we are truly sorry to read that you experienced such an inconvenience due to the clogged bathroom drains and due to the lock not working properly in your room, that we would like to sincerely apologize for. We would like to apologize as well if the service provided by our colleagues in this regards did not meet your expectations. It was with regret to read as well that you were disturbed by our colleagues in your room.
Please be ensured that we take your comments very seriously, therefore our colleague will be in contact with you directly to discuss this matter for further details.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely yours,
Erika Kollarova
Guest Experience Specialist

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月14日的点评

我们结束了在布达佩斯的河上游船,并在飞回家之前停留了4天。朋友推荐了这家酒店,我们很喜欢。我们有一个超赞的房间,俯视链桥,非常舒适。 这里有极佳的早餐,优秀的员工,而且距离我们想去的地方走路都很近。在步行距离内还找到了一些很棒的餐厅,当时的温度是-5℃。我们在圣诞节刚结束就在那里。

感谢 Gail T
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
ParisBudapest,布达佩斯链桥索菲特酒店 的 Guest Experience Specialist ,回复了这篇点评2019年7月15日已回复
Google 翻译

Dear Gail,

Thank you very much for your very positive comment and thank you for choosing us during your stay in Budapest.
It is with great pleasure to know that you enjoyed the comfort of your room and the amazing view to the river Danube.
We must agree with you, the location of our hotel is just unbeatable in Budapest! We are more than glad to know that you were pleased by the excellent service received from our Ambassadors too!
Thank you for recommending us and we sincerely hope to have the pleasure to welcome you back in the near future.

Sincerely yours,
Erika Kollarova
Guest Experience Specialist

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月23日的点评

我们很享受在酒店的2个晚上。员工非常乐于助人而且很友善。早餐自助非常棒。位置上对所有景点来说,都是绝佳的,都是步行的路程。游泳池很棒。唯一吐槽的地方是沙发床。它一直试图关闭合上,所以我睡得不好。真的很感激他们能容纳3个人住在这个房间里。我发现在欧洲旅行时,能满足这个需求的酒店很少,所以竖两个大拇指给你们!很期待能再回到这里住一次。

感谢 Jemtravels2017
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Erika_Kollar_Sofitel,布达佩斯链桥索菲特酒店 的 Guest Experience Specialist ,回复了这篇点评2019年6月24日已回复
Google 翻译

Dear Guest,

Thank you very much for your very positive review!
It is with great pleasure to hear that you enjoyed your stay with us and were more than satisfied with the friendly and helpful service received from our Ambassadors.
We definitely agree with you, the delicious and wide selection at our breakfast just should not be missed!
Thank you very much for your additional comments regarding the comfort of the sofa. Kindly let me ensure you that I have forwarded your comments to the management team and we are taking the appropriate measures to address this issue in order to develop on our product.
Thank you very much for recommending us and we are looking very much forward to welcome you back soon in our hotel!

Sincerely yours,
Erika Kollarova
Guest Experience Specialist

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