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附近酒店
点评 (802)
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1 - 6 条点评,共 802 条
3周前点评

地理位置很好,就在老城区的中心。离主要景点都只有部行的距离. 饭店虽建于1877年, 整体设计优雅高档, 房间内的设备很新颖,服务人员也很亲切,非常棒的住宿体验。

感谢 Tpetraveler
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Iveta P,世界顶级酒店集团 的 Director of Sales,回复了这篇点评回复时间:2周前
Google 翻译

Dear Tpetraveler,

Thank you so much for your amazing review!

A review like this helps us to believe that we are on the right way to make our guests time in Riga more special and comfortable. Thank you very much for your kind words and time to share your great experience.

Sincerely,
Iveta Prisjagina
Sales and Marketing

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2019年5月29日的点评 通过移动设备发表

我们在这家位于市中心的酒店住了三晚。一切都在步行距离内。房间略小,但很舒服。每天的早餐体验由总是笑脸相迎的服务员Endija特别安排,非常愉悦舒心。她非常周到热情,甚至我们不需要刻意吩咐,她也记得我们每天早上的偏好。她是这家酒店的宝贵财富。Agnese也同样很棒,总是有着阳光开朗的性格为你准备美味的煎蛋卷,还有前台的Markus,当我们不满意安排的第一个房间时,Markus很乐意帮我们找到合适的房间替代。这是一次非常愉快和舒适的住宿。

感谢 Tadalf
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Iveta P,世界顶级酒店集团 的 Director of Sales,回复了这篇点评2019年6月3日已回复
Google 翻译

Dear Tadalf,

We thank you for choosing our hotel!

Thank you for your review and your time to share your experience. It is most pleasant to hear that we have made your stay so great.

Our Grand Palace team is happy to serve our dear guests and their satisfaction is important to us. We always tend to improve service at our hotel and are glad to hear you did appreciate it. Your nice words and positive comments have also been passed to our team members as a thank you for the service they provided.

Thank you once again for taking the time to write this review and we all are looking forward to your return.

Best Regards,

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2019年3月22日的点评 通过移动设备发表

员工特别友好。酒店内部装潢非常棒。是古老的风格,但是很棒,维护得很好,特别干净。地点完美,就在老城区的中心。到达酒店时,我们得到了远远超过平均水平的照顾!!

感谢 borgeelle
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.no.tripadvisor.com 查看原文
GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2019年3月25日已回复
Google 翻译

Dear Borgeele,

Thank You for taking the time to write this wonderful review.

Our Grand Palace team is very happy to serve our guests and their satisfaction is important to us. We are very pleased to hear that your stay meet your expectations.

Your feedback has been passed on to our employees and management team. They would love to hear when they have positively added to our guests' experience.

Thank you once again for taking the time to write the review and we are all looking forward to your return!

Yours faithfully,
Ieva France
Front Office Manager

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2019年2月13日的点评 通过移动设备发表

元旦期间我们在这家酒店住了三晚,期间还参加了倒立的新年狂欢夜派对。酒店位于老城区正中心,离步行街,餐馆和重要的景点很近。环境很不错很舒适,房间也挺好的,提供的早餐也如我们期望的那样不错,新年派对也组织得很好很不错。不过,预定这家酒店的时候请注意,因为前台正旁边就是一个雪茄吧,雪茄的烟味弥漫在整个前台区域,乃至楼上的房间雪茄的味道都很浓。

1  感谢 nicolajb2019
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.dk 查看原文
GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2019年2月18日已回复
Google 翻译

Dear Nicolajb2019,

Thank you for staying at the Grand Palace Hotel.
It is nice to hear that you had a generally pleasant stay.

Please be informed that in order to satisfy the needs of different guests, we have a smoking bar.

Certainly, your comments will be passed on to our management team and we will consider it in the future.

Thank you again for taking the time to write this review and we are all waiting for your return!

Yours faithfully,
Ieva France
Front Office Manager

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2019年2月10日的点评 通过移动设备发表

世界顶级酒店这个名字是对客户的一个过分夸大的承诺,这个酒店并没有履行这个承诺。健身房约6平方米,有一个跑步机,健身部门也没有工作人员,如果你想使用健身房,必须提前30分钟致电接待处。有这么样一个既有趣又有些严肃的小细节,吧台上菜的桌子和椅子相比过于高,所以体验不好,吃饭的时候很尴尬。这个房间很好,浴室也不错,这个酒店是一个不错的精品酒店,但是并不足以成为顶级酒店。

感谢 mobiletraveller64
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.no.tripadvisor.com 查看原文
GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2019年2月13日已回复
Google 翻译

Dear Mobiletraveller64,

Thank You for choosing and staying at Grand Palace Hotel.

I apologize that your stay did not meet your expectations.
Every comment from our guests is important for our team and we always tend to improve our work and services.

We agree that our gym and wellness space is limited due to a historical building where we are not able to make any changes. But the same time we offer to the client a feeling of more privacy and an intimate atmosphere.
Most of our clients directly observe these values as something special in our building.

We hope that we will have the possibility to welcome you back and change your opinion.

Faithfully,
Ieva France
Front Office Manager

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2019年1月11日的点评

我由于到里加出差,在12月14-18号期间预定了世界顶级酒店集团。这里房间宽敞整洁,装潢传统典雅。早餐很美味,前台和保洁人员训练有素,态度友好。我向您的家人和情侣强烈推荐此酒店。

感谢 Alexandros T
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GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2019年1月13日已回复
Google 翻译

Dear Alexandros T,

Thank You very much for staying at Grand Palace Hotel and sharing your review.

We are very happy to hear that you enjoyed your stay!
I will share your wonderful feedback with our team members. They love to hear when they have positively added to our guest's experience.

Thank You once again for taking the time to write this review and we are looking forward to your return!

Yours faithfully,
Ieva France
Front Office Manager

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