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附近酒店
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1 - 6 条点评,共 798 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月13日的点评 通过移动设备发表

元旦期间我们在这家酒店住了三晚,期间还参加了倒立的新年狂欢夜派对。酒店位于老城区正中心,离步行街,餐馆和重要的景点很近。环境很不错很舒适,房间也挺好的,提供的早餐也如我们期望的那样不错,新年派对也组织得很好很不错。不过,预定这家酒店的时候请注意,因为前台正旁边就是一个雪茄吧,雪茄的烟味弥漫在整个前台区域,乃至楼上的房间雪茄的味道都很浓。

1  感谢 nicolajb2019
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.dk 查看原文
GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2019年2月18日已回复
Google 翻译

Dear Nicolajb2019,

Thank you for staying at the Grand Palace Hotel.
It is nice to hear that you had a generally pleasant stay.

Please be informed that in order to satisfy the needs of different guests, we have a smoking bar.

Certainly, your comments will be passed on to our management team and we will consider it in the future.

Thank you again for taking the time to write this review and we are all waiting for your return!

Yours faithfully,
Ieva France
Front Office Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月10日的点评 通过移动设备发表

世界顶级酒店这个名字是对客户的一个过分夸大的承诺,这个酒店并没有履行这个承诺。健身房约6平方米,有一个跑步机,健身部门也没有工作人员,如果你想使用健身房,必须提前30分钟致电接待处。有这么样一个既有趣又有些严肃的小细节,吧台上菜的桌子和椅子相比过于高,所以体验不好,吃饭的时候很尴尬。这个房间很好,浴室也不错,这个酒店是一个不错的精品酒店,但是并不足以成为顶级酒店。

感谢 mobiletraveller64
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.no.tripadvisor.com 查看原文
GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2019年2月13日已回复
Google 翻译

Dear Mobiletraveller64,

Thank You for choosing and staying at Grand Palace Hotel.

I apologize that your stay did not meet your expectations.
Every comment from our guests is important for our team and we always tend to improve our work and services.

We agree that our gym and wellness space is limited due to a historical building where we are not able to make any changes. But the same time we offer to the client a feeling of more privacy and an intimate atmosphere.
Most of our clients directly observe these values as something special in our building.

We hope that we will have the possibility to welcome you back and change your opinion.

Faithfully,
Ieva France
Front Office Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月11日的点评

我由于到里加出差,在12月14-18号期间预定了世界顶级酒店集团。这里房间宽敞整洁,装潢传统典雅。早餐很美味,前台和保洁人员训练有素,态度友好。我向您的家人和情侣强烈推荐此酒店。

感谢 Alexandros T
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2019年1月13日已回复
Google 翻译

Dear Alexandros T,

Thank You very much for staying at Grand Palace Hotel and sharing your review.

We are very happy to hear that you enjoyed your stay!
I will share your wonderful feedback with our team members. They love to hear when they have positively added to our guest's experience.

Thank You once again for taking the time to write this review and we are looking forward to your return!

Yours faithfully,
Ieva France
Front Office Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月10日的点评

住在这里很不错。他们说这里是超五星的水准,我同意。他们家完全可以给希尔顿旗下的酒店上一课,告诉他们什么才是五星级酒店水平的客房设施。这家酒店就在旧城的中心。老里加银行大楼现在终于被用作做正确的事情了,它也确实做到了。

感谢 Michael A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2018年10月12日已回复
Google 翻译

Dear Michael A,

Thank you for choosing Grand Palace Hotel as a place to stay for your recent visit in Riga and taking a time to share your experience with us and TripAdvisor community.

I'm delighted that your stay with us was enjoyable and you found your own paradise with us.
A warm welcome is certainly what we strive for at the Grand Palace Hotel and it was a pleasure to read of your exceptional service experience provided with the service from the heart by our entire Team.

Here at the Grand Palace Hotel, we are always very helpful and attentive being all the time at our Guests disposal.

I truly believe that we will have this great pleasure to host you once again at the next stay in Riga.

Yours faithfully,
Alina Mateikovica
alina@grandpalaceriga.com

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2018年9月18日的点评

大家可以在酒店的酒吧里停下来喝杯拿铁,里面有狩猎纪念品和各种紫色和绿色的装饰。俯瞰着繁忙的街道,这是一个休息的好地方,大家可以从老式酒吧的酒保那里点酒。豪华的大厅里充满了美国口音,自助早餐设在一个玻璃天花板的温室里。这一切都感觉非常舒适,而且酒店位于市中心。

感谢 Susan C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
GrandPalaceRiga,世界顶级酒店集团 的 Front Office Manager,回复了这篇点评2018年10月9日已回复
Google 翻译

Dear Susan C,

I wish to thank you for taking the time to share your thoughts with the TripAdvisor community following your recent visit at the Grand Palace Hotel.

Our valuable team takes a great pleasure in delivering an exceptionally superior service for all of our Guests and will be delighted to hear the heartwarming feedback on your visit to our cozy and homish bar ''Pils''.

I am thrilled to hear that you appreciated the quality of service that we provided you, and I can only hope that we will have another chance at offering you another memorable visit in the near future.

I wish to inform you that your constructive feedback has been shared amongst our valuable staff, as nothing makes them happier than to hear that their skills and efforts have been not only noticed but genuinely contributed to your contentment.

Yours sincerely,
Alina Mateikovica
alina@grandpalaceriga.com

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